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Apple Charging Policy
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If the drive is accessible on another device, then the issue may be elsewhere in the system, possibly power supply or the motherboard and a failing controller. I'm guessing they did some SMART checks, they given indications of health but that all, an early warning, drives can (and do) die without warning)
Drives not being seen are 99% of the time down to a drive failure, its one of few moving parts in any system and more prone to failure than the actual circuits, and generally the first step is to replace the drive (as its the usual culprit).
Its possible its just one of those things, but watch the mac carefully, if there are any odd signs it may be the macs system boards or PSU is on the way out.
I've only actually ever had a SMART warning in about 3 drives, out of dozens that have failed me over the years
They tend to just die at boot or when I'm transferring data to them*.
What is really annoying is that even if there is a SMARt warning on the BIOS the OS doesn't always report it (I was very glad to get a message from Windows telling me the drive was failing, although that was after I'd noticed problems, checked the event viewer, spotted a lot of drive time outs/errors and bought a replacement).
*I'm fairly paranoid about drive failure these days, I tend to keep at least two copies of everything (and in the case of pictures I've taken, I keep two copies on the PC and the SD card they were taken on, replacing the SD card when it's full).0
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