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Neighbours claim noise from my boiler is disturbing them
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DO NOT pay for an engineer. The LA are asking for an engineer so the problem isn't their issue any longer. But that's what you pay them for.
If it was a council property the first thing they would do is ask them to keep a diary of the noise, frequency, time it lasts and anything else that's going on at the same time, such as the washing machine etc.
If your tenants then see the diary they can consider their routines to see if it actually anything THEY do!
For all you know it could be THEIR pipes that are clicking. It could be the creaking of pipes cooling down. It could be air being pushed through a gap that has formed (this one just happened to me in my property).0
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