Urgent Advice!! GAS BILLS

clarryd

Andy_WSM wrote: »

No.

And if by "getting screwed" you mean "paying for what I have used for the last 3 years" then :rotfl:. Pay for it like the rest of us do - otherwise we end up paying it for you!

This is Money Saving Expert. Not How to Defaud the Utility Companies Expert.

Well said, "pay up" what makes you think that you have a right not to pay for the last 3 years utility bill. Some of us are on illness benefits and need to still pay our bills, single parents', OAP's, working people, everyone has to pay the full wack for their utility bills so why do you think you should be able to get away with it for the last 3 years.

I'm not one of these people who moan about things but in this case I think you have been very lucky up to now so get registered and pay your way. Some OAP's worry about paying their heating bills for the winter but they are not lucky enough to get free gas/electric, they go without food just to heat their homes you sound like you are not one of these unfortunate people so pay up.

:mad::mad::mad:

jbuchanangb

When there has been a meter registration !!!!-up the consumer is not necessarily the one in the wrong. Arguably the OP could have made a bigger effort to sort out the mistake with meter registration.

In my daughter's case, in a new-build block of flats, the supply numbers/meter numbers for flat 11 & 12 were swapped. She reported it when she found out, about 4 months after moving in.

Her energy supplier sent someone round and seemingly sorted it out. So she was paying her bills to her energy supplier based on her meter readings.

TWO YEARS later the energy supplier contacted her and said they would have to refund all the money she had paid. The person they had sent round had ballsed up. Instead of swapping the supply numbers/meter nos between the flats, they had crossed things even worse.

Original situation: Flat 11 had supply no X with meter no. 1
and Flat 12 had supply no Y with meter no. 2

The CORRECT position should have been: Flat 11 to have supply no Y with meter no 2, and Flat 12 to have supply no X with meter no. 1

Two years ago the database was changed so that Flat 11 had supply no. X with meter no 2, and Flat 12 had supply no Y with meter no 1.

My daughter had been paying her supplier based on the readings of meter no. 2, but because supply no X was not "owned" by her energy supplier, even though she was paying them, they had not been supplying her so they have refunded her all the charges.

Do you think she should now dedicate any effort to tracking down which energy supplier actually was supplying her on supply no X?

Do you think she has been guilty of theft by consuming energy from an unknown supplier on supply no X while honestly paying her supplier for energy based on the readings on meter no 2.

The energy supplier detected the problem, and has put things right, and my daughter will now pay them for the energy which they are actually now supplying, but surely it is beyond expectation that she should plumb the deep and dark recesses of the national energy networks and databases to try to find who she might owe money to?

Today's question for the moral maze?

Dalvid26

Ok calm down dear...


I have got it sorted now and if your morals are that high get your daughter to donate the money she got back to charity. I did what I was suppose to do and I was the only person to have tried and sort it out since the house was built, I wasn't asking how to avoid paying do you think £5,500 is a accurate amount for 3 years?? That's what called being 'screwed' but rather than advice me on the situation most people decided to tell me how wrong I am. I spoke to lots of people about it and it was never sorted out until I got a chap on the phone who managed identify the problem and fix it after 2 hours of being on the phone. Most people where telling me they have opened a enquiry about it and I should ignore the letter. I did what I had to do and if they employ staff who can't be arsed what should I do??

Pincher

Dalvid26 wrote: »

do you think £5,500 is a accurate amount for 3 years?? That's what called being 'screwed'

It's an estimate for an estimated period. It's probably based on average consumption for 7 years.


Obviously the previous occupier knew he was moving, so had no intention of clarifying the situation. It's the classic musical chair game. You either move out before the s**t hits the fan, or you should have made a demarcation when you moved in, to distance yourself from the previous delinquency. The least you should have done was to get a statement or record of the meter readings on the letting agent's stationery, or at least an e-mail.


You got lucky this time. Other suppliers may not have been so understanding, or even competent.