Windows 8.1 HELP!!

memory_palace

Hi
Can anyone help me PLEASE! I am trying to install windows 8.1 disc to a new pc with no operating system. I have tried all the usual unplug and wait solutions. I can only get as far as PERSONILISE - I add my Microsoft information then the screen goes to "finalising your settings" then no further. Any help would be greatly appreciated as I have been trying for over 24 hours.
Thanks

colin79666

Have you tried starting the process over again? This kind of issue is usually down to a bad hard drive or bad install media.

Jivesinger

If, as suggested, it is bad install media, then you could try downloading new media using this route:
https://forums.moneysavingexpert.com/discussion/5109426

I would also try:

1. Sign in with a local account rather than a Microsoft Account, to eliminate login issues as a possible problem. (Easiest way to do this is to unplug the ethernet wire or switch off your WiFi for a few minutes so it doesn't even give you that option, or select the option to Create a New Account and then create a local account from there.)
2. During the installation process, switch off the option to install driver updates automatically, and also switch off Windows Update
3. Consider switching off hardware features like Bluetooth in the BIOS (if such options exist) to minimise the number of drivers it's trying to install automatically.

memory_palace

Thank you for taking the time to reply. I am off to try this out. Keep everything crossed for me please!

memory_palace

Hi
I DID IT!!!! thank you very much for your help. I have one happy son now.