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Won a trip to Sydney but they want me to pay £1000+ in taxes? UPDATE - NOW RESOLVED!

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  • mjm3346
    mjm3346 Posts: 47,291 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Congratulations and well done Barrhead travel, everyone can make a mistake it's how you deal with it that counts.
  • gizmobenny
    gizmobenny Posts: 1,490 Forumite
    Chopstheduck wrote: »
    Is this allowed?

    At first they said taxes, which was around £500 which we thought, ok fair enough. Now they have come back with a figure of over a £1000 which appears to be the taxes and all the carrier imposed charges.


    http://www.barrheadtravel.co.uk/Competition


    This was the competition. The T&Cs are a bit vague, and I can't find the referred to Barrhead T&Cs anywhere. It is starting to feel like a con.




    UPDATE:::

    A result!!!


    A lovely lady has called me from Barrhead Travel. There was a mistake in the T&Cs and it neglected to say that taxes and charges were payable.


    So they are now going to pay in full for the trip


    WTG Barrhead travel!


    Great result :j:j:j Enjoy your holiday
  • velocity_girl
    velocity_girl Posts: 963 Forumite
    Eighth Anniversary 500 Posts
    Congrats, so glad they were willing to help and you got it sorted! Hope you have an amazing time :) (I also entered this competition and can say I am now officially very jealous lol)
    2018 wins: Aspinal of London jewellery box, Boudavida gym outfit, HP Pavilion laptop, The List party tickets, All Points East festival tickets, Kiehls moisturiser, By Terry cc serum, Nars Liquid Bronzer, Benefit highlighter, Nars illuminator, Fresh advanced lip trio set, Cetaphil sample set, signed copy of My Absolute Darling by Gabriel Tallent
  • tornadomanuk
    tornadomanuk Posts: 6,568 Forumite
    Brilliant news. Have an amazing time :)
  • angiesandhu
    angiesandhu Posts: 541 Forumite
    Part of the Furniture 500 Posts
    Really pleased for you!! I can imagine you must have been feeling quite disheartened for a while.

    Have a lovely time! x
  • sydroo
    sydroo Posts: 768 Forumite
    Part of the Furniture Photogenic
    That's brilliant news! I'm so glad it's been sorted and well done to Barrhead Travel too. I hope you have a fabulous time!
  • sarah3875
    sarah3875 Posts: 106 Forumite
    That is great- have the best time!!
    Best Ever Win: Family trip to Italy and a ride on the Bernina express!
  • bullshot
    bullshot Posts: 4,028 Forumite
    Part of the Furniture
    Excellent news....have a great time......one suggestion ...do the Bridge Climb...it ain't cheap but it is amazing !!!
  • Twinklestar2000
    Twinklestar2000 Posts: 185 Forumite
    That's fab news! I can't imagine the ups and downs you've experienced with this...at least it's sorted!

    Have a fab time :)
    Count your Blessings, not your Problems :think:

    2014: £420
    2015: Bluetooth Speaker (£100)     :rotfl:
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    yay great news havea wonderful time!
    What goes around-comes around
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