18866 override provider and Plusnet

carter91

I'm currently with BT for my line rental and use 18866 to cut the cost of calls.

If I move my line rental to Plusnet (my broadband provider), does anyone know if I will be able to continue with 18866? Or will it be barred by Plusnet?

Many thanks in advance for your replies.

redux

OK

I use 18185 with phone service from Plusnet.

eddddy

Currently, PlusNet seems to allow you to use Indirect Access (IDA) numbers like 18866.

But their T&Cs seem to say they can stop you using them whenever they want:

"IDA" means "Indirect Access", a fixed line telephony product which allows a customer to access special rates by first dialling a prefix immediately before making a call.

...

13.8 If you elect to use another provider for some or all of your calls we may at our sole discretion decide to:

13.8.1 bar your use of IDA or CPS codes;

13.8.2 charge you a higher fee for your use of the Service;

13.8.3 terminate this Agreement; and/or

13.8.4 disconnect all or any part of the Service.

link: http://www.plus.net/info2/legal/phone_terms.html

molerat

I am with PlusNet and when I dial 18185 I get nothing, no message at all.

russ_c

molerat wrote: »

I am with PlusNet and when I dial 18185 I get nothing, no message at all.

We dial 18185, continue to dial the number we want, and we normally get a "zero pence per minute" message before it rings.