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Abbey ISA Rant

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  • JCL
    JCL Posts: 574 Forumite
    Debt-free and Proud!
    What did Abbey say when you contacted them to chase it up?

    I know they did have backlogs but that's still an unacceptable delay. Would be interested to hear their reasons for it.
    MFW 2015 #41 = £20,515/£20,515
    MFW 2014 #41 = £26,100/£25,000
    MFW 2013 #41 = £10,000/£10,000
    Original MF date = May 2036 - MF achieved on 15 June 2015
  • natalie1980_2
    natalie1980_2 Posts: 151 Forumite
    I havent rang them yet, I was wondering if anyone had experienced this sort of delay before I start ringing them. Im gonna do it tonmmorrow.
  • brm_2
    brm_2 Posts: 119 Forumite
    I havent rang them yet, I was wondering if anyone had experienced this sort of delay before I start ringing them. Im gonna do it tonmmorrow.

    See my post 9.
    They are still on their siesta, or are still under extreme pressure from their new owners!
    Make sure you have everything in writing from Abbey!!
    Follow the 6 'Ps' principle.
  • natalie1980_2
    natalie1980_2 Posts: 151 Forumite
    I rang them today and they ouldnt tell me why my money hadnt been transferred from th Halifax "I have very limited info in front of me" I was told "Its the transfers team who deals with this and they aint on the phone". "Ask the Halifax and see if they can tell you anything" (??????????????????)
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