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Son messed up his computer.

Hope someone can help,

My darling son has messed up his computer ! When he connects to the web loads of pop ups appear. I have scaned and got rid of all virus, disk clean-up, emptied cookies, turned off system restore, scan again and cleaned everything, but it keeps happening.
Any thoughts.
Thanks Sue

Comments

  • albertross_2
    albertross_2 Posts: 8,932 Forumite
    See the malware sticky thread above.

    If you post more details of the popups and what you have scanned with, it may help diagnosis. Have you used any antispyware software, do you have XP service pack 2 installed, are the popups in IE?
    Ever get the feeling you are wasting your time? :rolleyes:
  • johnmc
    johnmc Posts: 1,265 Forumite
    It does sound like malware / spyware. If you have Internet Explorer 7 go to Tools and turn on the popup blocker.

    Then follow albertross' advise.
  • sue5665
    sue5665 Posts: 117 Forumite
    Thanks guys,

    I have done the scans it found 245 different spyware/adware etc
    It is now working fine (until the little !!!! downloads something else!)

    Thanks so much,

    Sue
  • nickj_2
    nickj_2 Posts: 7,052 Forumite
    prevention is much easier than a cure
This discussion has been closed.
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