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Pay as you go meter, switched supplier, balance to pay?

Marvel1
Marvel1 Posts: 7,361 Forumite
Part of the Furniture 1,000 Posts Name Dropper
I have a PAYG meter and switched supplier from Swalec.

I received a letter today from Swalec: "Your estimated balance to pay is £23.80".

How can this be if I was on a pay as you go meter? I will ring them tomorrow but if closed then Friday. Before ringing thought I would get some insight.

Comments

  • lvf
    lvf Posts: 145 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Regardless of whether or not the meter was prepayment, a balance can still exist.

    Your balance can be made up of:
    * An outstanding debt on the meter
    * A build up of daily standing charges
    * The account opening on estimated readings

    You will need to contact Swalec's PPM team directly for more information on your bill.
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