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TSB letter about registering for paperless A/C

hardpressed
hardpressed Posts: 2,099 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Budgeting & bank accounts
This might save someone else a phone call. I received a letter from TSB saying that one of my A/C isn't registered for paperless statements and correspondence. Followed their instructions to do this online but it was showing that I was registered. Just phoned them and apparently these letters have been sent to all account holders regardless of if you've already been registered.

Comments

  • Herbalus
    Herbalus Posts: 2,634 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    hardpressed wrote: »
    apparently these letters have been sent to all account holders regardless of if you've already been registered.

    Great. What is the point of sending letters to online customers who've registered for paperless correspondence? More recycling to do.
  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    Herbalus wrote: »
    Great. What is the point of sending letters to online customers who've registered for paperless correspondence? More recycling to do.

    To cover their backsides when somebody screams "mis-sale".
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    I didn't but mrs did
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    When I received a similar letter from TSB (and I have two of the 5% current accounts) it actually confirmed that I was properly registered for paperless but that the letter was a reminder that they would be strictly enforcing the requirement from, I think, January.
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    LittleVoice wrote: »
    When I received a similar letter from TSB (and I have two of the 5% current accounts) it actually confirmed that I was properly registered for paperless but that the letter was a reminder that they would be strictly enforcing the requirement from, I think, January.

    Same here.
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