Bank charges

Trodden85

Hi All, I am hoping for some help here. My partner has debts with HBOS and RBS which are over 3-4 years old, my partner got into financial difficulty after unfortunately being made redundant twice (once by RBS) and falling ill which saw her on sick pay for a small period of time but unfortunately this led to her overdraft and Credit card charges to start snowballing out of control. We were able to set up a standing order for all three accounts and have continued to pay towards them for the past 2 years now but it seems that due to the charges and interest the standing orders have had little effect and we are no further forward. The initial amounts my partner owed where HBOS(O/D)£800 HBOS(CC)£500 AND RBS(O/D)£400 These are currently sitting at the moment at £1946,1131.80 and 1083.02-as I said we have had standing orders set up for all three HBOS £60.00 PM and RBS £50.00 PM, can anyone advise what steps I can take to have the debts reduced back to the original amounts as we are now in a position to pay the initial sums but not the once with the charges on them. Many Thanks

dunstonh

can anyone advise what steps I can take to have the debts reduced back to the original amounts as we are now in a position to pay the initial sums but not the once with the charges on them.

There are no steps. Debts get interested charged on them and short term debts are typically expensive. Charges are allowed for failure to pay.

However, if you are currently in financial hardship, you can put a case to the banks and ask them to consider a reduction due to hardship. They will look at your current situation and spending habits and decide whether you merit an adjustment or other action (which may not be refund but perhaps suspending charges and interest for a period).