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I canceled Barclaycard today for my own security.

I could not logged in to my account for more than 1 months. And they don't know why or they don't want to disclose the reason.

At fist they said it would be solved within a week. and another week. And they wrote me it would be solved by 25th Dec.

When I spoke to them finally today, The CS's answer was ' Oh, but you have logged in successfully just today' Then I realised that they don't know their own system and the system has failed seriously. I strongly believe it has been hacked.
So I told them to cancel the card.

Be alert. Something's going very wrong with the Barclaycard.

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Is this a continuation of your other thread?
  • MrSilk
    MrSilk Posts: 1,518 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Did you try it on your mobile? I can't sign in through my home Internet (virgin) but can at work (BT) And on my mobile using mobile network.

    Must be something to do with Virgin. I dunno.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    The system hasn't been hacked, but it's possible your access has been compromised. Your best bet would be to thoroughly check your computer for malware, or if other people have access to your computer, consider whether one of them might be responsible.
  • Yes I did. I tried at home with Virgin broadband and at work with Not with virgin media.
  • teffers
    teffers Posts: 698 Forumite
    Part of the Furniture 500 Posts
    Mine's still working perfectly.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    I'm using Virgin Media at home and haven't had any trouble logging in here either.

    Which browser are you using out of interest?
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
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