We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Pip Portley jewellery
Options
lottiecornflake
Posts: 3 Newbie
I purchased some rings from Rebecca Portley, trading as Pip Portley at The Spring Fair in Islington. They cost approximately £300 and Pip Portley would only accept cash. The gemstones fell out almost immediately, but trying to return them to Pip Portley for repair has been impossible. She would not accept them at the next fair and refused to accept delivery to an address she supplied. Have I lost my £300? Thank you.
0
Comments
-
Assuming you have an address, personal or trading for the business you can go through the small claims route.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
-
I can only assume the address Rebecca Portley gave me was not her address and that was how she managed to get out of accepting the delivery for repair. This forced Royal Mail to return the package to sender after three weeks sitting in a sorting office. So I do not have her address. Thank you very much for your reply though.0
-
Google "Pip Portly contact" - there's an address on the exhibitors list website., Don't know if that's of the organisers or of the artist herself. She is Sussex based though, so might be worth a go?"Science is a wonderful thing if one does not have to earn one's living at it" Einstein 19510
-
You could also try contacting the local Trading Standards - they may be able to help.
Philip0 -
I've just found this on google....
http://www.exhibitorlist.co.uk/top-drawer-london-2015/exhibitor/3773/pip-portley
Would that be a contact address for her?"I may be many things but not being indiscreet isn't one of them"0 -
THANK YOU VERY MUCH EVERYONE. I can now take this further. Happy New Year.0
-
What a piece of work! Good luck, hope you get redress from that rogue trader.0
-
If you still have the gemstones it might be easier to find a local jeweller who will repair the rings for you.lottiecornflake wrote: »I purchased some rings from Rebecca Portley, trading as Pip Portley at The Spring Fair in Islington. They cost approximately £300 and Pip Portley would only accept cash. The gemstones fell out almost immediately, but trying to return them to Pip Portley for repair has been impossible. She would not accept them at the next fair and refused to accept delivery to an address she supplied. Have I lost my £300? Thank you.
Maybe it is better in the long run to spend say £30 to £50 on a decent guaranteed repair by an established local shop than waste time and money possibly fruitlessly chasing PP.
Keep chasing PP but don't spend more time and effort than it is worth.0 -
have they got a facebook..worth a mention on there0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards