blackhorse transferred me to hillsden

natalie18

I have been paying but behind as struggling with my money now working at two jobs trying to keep up with my finances,


Blackhorse agreed to let me pay £100 for a 3 months to clear some other bills, they made out that they were helping me


then when I called them after the three months and asked for a few more months the guy on the phone said if you are struggling we are not allowed to put you into a difficult position (words to that effect)
then told me my account had been transferred to hillsden that I would be receiving a letter from them soon ,
I asked who they are? he replied they work on the same principle as Blackhorse
I explained I wasn't happy and going to complain because they were making out helping me and then do this,


a week later I get a call from Blackhorse and I explained referring to complaints and they said that hillsden are a debt collector the first person did not tell me this


Blackhorse have offered to review their charges and look at the outstanding secured loan , lesser the amount owing


and I am waiting there reply
although i did state that I may not agree and and may still complain


as I have been working 7 days a week its a struggling to keep them updated but I have more or less


GE MONEY I have my mortgage with I have been on repayment only for about 4 years now


I think I need to get a solicitor but cant afford it what are my best options with Blackhorse and hillsden?


since this has occurred ive been inundated wit calls and messages for other companies about debts and loans


I could most probably of gone bankrupt but wanted to pay my debts off I have been struggling since 2007
but increased my income and working more


I have worked all my life don't want to lose my home <(

fatbelly

natalie18 wrote: »

I have been paying but behind as struggling with my money now working at two jobs trying to keep up with my finances,

Blackhorse agreed to let me pay £100 for a 3 months to clear some other bills, they made out that they were helping me

then when I called them after the three months and asked for a few more months the guy on the phone said if you are struggling we are not allowed to put you into a difficult position (words to that effect)
then told me my account had been transferred to hillsden that I would be receiving a letter from them soon ,
I asked who they are? he replied they work on the same principle as Blackhorse
I explained I wasn't happy and going to complain because they were making out helping me and then do this,

week later I get a call from Blackhorse and I explained referring to complaints and they said that hillsden are a debt collector the first person did not tell me this

Blackhorse have offered to review their charges and look at the outstanding secured loan , lesser the amount owing

and I am waiting there reply
although i did state that I may not agree and and may still complain

as I have been working 7 days a week its a struggling to keep them updated but I have more or less

GE MONEY I have my mortgage with I have been on repayment only for about 4 years now

I think I need to get a solicitor but cant afford it what are my best options with Blackhorse and hillsden?

since this has occurred ive been inundated wit calls and messages for other companies about debts and loans

I could most probably of gone bankrupt but wanted to pay my debts off I have been struggling since 2007
but increased my income and working more

I have worked all my life don't want to lose my home <(

Firstly, you need to establish what this is. You seem to think that it is a secured loan with Black Horse. But it would be unusual for a secured loan to be put with a DCA - as you know the lender would have the right to ask the court for possession of your property, which they would then sell.

Check at the Land Registry. A copy of the title register costs £3

https://eservices.landregistry.gov.uk/www/wps/portal/!ut/p/b1/04_SjzS0tDQwMTIxMjLXj9CPykssy0xPLMnMz0vMAfGjzOKNjSxMDA1NjDwsjM3MDTxN3dyNDUNMjQ1MjPWDU_P0c6McFQH3SLFU/

Where you go from there depends on whether BH have a registered charge or not. But stay away from solicitors.

Has this actually been assigned (sold) to Hillesden?

chanz4

They do have a right to assign the rights to an external company, a solicitor cant do anything about this. Just offer what you can afford, if they annoy you ask about the chicken factory they own

TakeAwayKing_2

I don't think you can complain about the fact they have instructed collectors for a debt you owe?

happy_bunny_2

They can use a DCA if they want to.

Maybe look on the Stepchange website, they have a calculator that can help you decide on the best course of action.

fatbelly

It just seems unusual to either sell a secured debt at a discount to a third party (unless BH is in trouble financially, which I don't think it is) or use a DCA to harass someone who has a secured loan, when they can just exercise their rights to a possession order.

That's what was making me think it could be unsecured, and the difference is chalk and cheese.

However, debt advice is a shifting scene and if Secured lenders are now treating their debts like unsecured ones then I'll live and learn. The 2 questions for now are

is it secured or unsecured?
is Hillesden (DLC) the new owner or just an agent for Black Horse?

natalie18

Blackhorse its definitely a secured loan and they have offered to review their charges and look at the outstanding secured loan , lesser the amount owing


and I am waiting there reply


hillsden possibly an agent


just want to know questions i should as k when I speak to Blackhorse again


thank you this helps some!

natalie18

thanks ! I shall try and get some advice from them was going to but wanted to avoid in away and sort myself clear debt by working getting debts down

natalie18

Blackhorse were acting as helping by saying ok not to pay the full monthly payment for a few months helping me t o get on top


so I would think that as they agreed to this and then decided to put me with hillsden would appear as misleading me


I wasnt happy and said I am making a complaint for misleading me


maybe they are hoping I can find the funds at a reduced outstanding amount they have previously added a lot of charges on the account when they knew I was struggling




which I would like to maybe remortgage if ever possible
when my other debtors are assisting me and stopped interest

natalie18

I would of paid the full monthly payment be means I cant afford to live and not pay other bills


I have been juggling payments for years


I explained I would of sold my car if id of known this
even though have two jobs to get to would be difficult

natalie18

what about chicken factory ? lol