Kalixa - Nobody is available to take your call at the moment

prowla

I need to contact Kalixa; I ring them and sit in a queue for about 5 minutes and then get: "Nobody is available to take your call at the moment", and the line hangs up.

That's annoying!

jonesMUFCforever

What is the problem though?

NiftyDigits

What has it to do with Credit Cards?

prowla

I got through later...

(I'd forgotten my password and precisely how I'd typed in my security questions...)

SnowTiger

prowla wrote: »

I got through later...

(I'd forgotten my password and precisely how I'd typed in my security questions...)

I hope you remember your PIN. There's no way to reset it if you don't.

prowla

SnowTiger wrote: »

I hope you remember your PIN. There's no way to reset it if you don't.

Yes, I forgot that too, and I was really surprised to find that they can't reset it; they hard-wire it into the chip in the card!

forgotmyname

I have a Kalixa card to use for website subscriptions. I was naughty and wrote the pin down. But i have a feeling i wrote it down wrongly..

oops...

Luckily no pin needed to use it online.

reclusive46

prowla wrote: »

Yes, I forgot that too, and I was really surprised to find that they can't reset it; they hard-wire it into the chip in the card!

Actually every UK card has the pin hard coded on the chip as the UK uses offline PIN. It's just LINK members have the ability to allow their customers to change it and an ATM. Kalixia is not a link member.