Fitting rooms closed ?

TheGardener

I went - for the first time in many years - to the sales yesterday and was quite disappointed to discover that despite tougher returns/refunds policies adopted by most High St stores during the sales - the fitting rooms in most shops in the centre were closed - is this normal? If only faulty goods get a refund it seems a bit mean to close the fitting rooms so you cant check if the items fit. I understand they get busy and queues build up but surely its easy enough to restrict the number of items people take into the fitting rooms.
The sizes vary so much between shops its hard not to try something on first. Looks like it was the first - and last - trip to the sales for me

System

How do you manage in shops that don't have fitting rooms?

Closing fitting rooms means that they do not have to have a member(s) of staff permanently on duty to look after them and can either redeploy to the shop floor or not have the staff not working at all thus giving more staff time off to do what you are doing.

photome

!!!!!! wrote: »

How do you manage in shops that don't have fitting rooms?

Closing fitting rooms means that they do not have to have a member(s) of staff permanently on duty to look after them and can either redeploy to the shop floor or not have the staff not working at all thus giving more staff time off to do what you are doing.

He has got a point
If a store changes its return policy in the sales to NO refunds the they really should have a fitting room.

Stores with no fitting rooms dont usually have a No refunds policy

JJ_Egan

With large number of customers its an anti theft measure .

Pollycat

I know Next have no changing rooms during the Post-Christmas sales & maybe M&S too.

Both stores allow you to return items for any reason.

I would be very surprised to learn that any store that doesn't have changing room facilities (even if it's only at post-Christmas sale time) have a 'no refund' policy.

Maybe the OP could clarify.

TheGardener

Thanks for your answers - I confess to not shopping for clothes often but have not so far come across a clothes shop that didn't have any changing rooms?
I was just surprised that they (shops with changing rooms) had closed them during the sales. The assistants blamed customers "going mad" during sales and wanting to try on dozens of items. It was M&S and Next that had closed the changing rooms - the only 2 High St stores near me were I can get 'longer length' trousers. I'm guessing both these stores would give a refund. Call me a cynic but...I just cant help think they will rely to some extent on folk not bothering to return items that don't really fit and end up at the back of the wardrobe...like they bank on folk not spending the last couple of quid left on the 'gift card'

Pollycat

TheGardener wrote: »

Thanks for your answers - I confess to not shopping for clothes often but have not so far come across a clothes shop that didn't have any changing rooms?
I was just surprised that they (shops with changing rooms) had closed them during the sales. The assistants blamed customers "going mad" during sales and wanting to try on dozens of items. It was M&S and Next that had closed the changing rooms - the only 2 High St stores near me were I can get 'longer length' trousers. I'm guessing both these stores would give a refund. Call me a cynic but...I just cant help think they will rely to some extent on folk not bothering to return items that don't really fit and end up at the back of the wardrobe...like they bank on folk not spending the last couple of quid left on the 'gift card'

As per my earlier post, yes both M&S and Next allow you to return items just because they don't fit or you've changed your mind.

This applies throughout the year, not just when the changing rooms are closed.