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Switch to EON Costing me more!

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NOT SAVING US MONEY! We were paying British Gas £60 and now EON taking £80 P.C.M. Direct Debit!
NOT happy:(

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ChunnyGirl wrote: »
    NOT SAVING US MONEY! We were paying British Gas £60 and now EON taking £80 P.C.M. Direct Debit!
    NOT happy:(


    Do you have accurate meter readings .
    Was the BG tariff an old one .
    How much are you using multiplied by cost .
    Are you using more .
    DD amount is not the way to judge the cost of a tariff .
    See multiple identical posts .
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    ChunnyGirl wrote: »
    NOT SAVING US MONEY! We were paying British Gas £60 and now EON taking £80 P.C.M. Direct Debit!
    NOT happy:(

    I would call BG and ask them for your kWh usage for gas and electricity for the last 12 months and then contact eon and ask them how much this usage will cost you, you will then know if eon will be more expensive. It will also help you get an exact figure from price comparrison sites in future as well. Good luck.
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    ChunnyGirl wrote: »
    NOT SAVING US MONEY! We were paying British Gas £60 and now EON taking £80 P.C.M. Direct Debit!
    NOT happy:(

    Compare your old and new tariffs - not your DD payments. DD payments are meaningless: you pay for the energy consumed at the agreed tariff rate.

    When did you switch? A lot of energy companies increase the DD for late season starts so that a big debt does not accrue. They are aiming for a zero balance on the account in April - the monthly DD amount will then fall. Check your supplier's ts and cs.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Comparing Direct Debit amounts is pointless. This does not confirm that they are more expensive. Check what unit rates and daily standing charge British Gas were charing you, and what E.ON are charging you
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Eighth Anniversary 1,000 Posts Name Dropper
    edited 28 December 2014 at 8:15PM
    OP you must have put in your annual usage incorrectly in the Comparison website when switching. They will use your annual usage divided by 12 to come up with a rough direct debit. I d be very surprised if your Eon tariffs and daily standing charges are higher than BGs. I ve just switched to them a few months ago at 10.8p/kwhr and 18 p dsc for electric and 3.6p/kwhr and 22p dsc for gas..much cheaper than BG s in my area
    You must be on Eons best tariff, ( V13 now prob ) on a one year fix direct debit only to get the best rates. Its no good staying on the standard tariff. You will be thrashing the best that BG can come with on that
  • Robin9
    Robin9 Posts: 12,776 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What was the changeover date ?

    Submit a set of readings now and see what the generated bill / statement says
    Never pay on an estimated bill. Always read and understand your bill
  • darren72
    darren72 Posts: 1,303 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    As others have said - the amount you are paying by Direct Debit is meaningless - you need to check your actual usage and the unit cost.
  • Yeah it's not really saying how much you're using. I would advise submitting regular meter readings because I moved house and went to EON. They now want to move up my bill (massively) to £191 per month without me even submitting a reading over the last 3 months.

    When I worked checked my readings they over estimated for 50-70%. It just reminded me that it was time to switch. The best deal for me is npower, but they don't have great reviews!
  • shammyjack
    shammyjack Posts: 2,685 Forumite
    1,000 Posts Combo Breaker
    Why are you all wasting your time over an obvious muppet ?
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    ChunnyGirl wrote: »
    NOT SAVING US MONEY! We were paying British Gas £60 and now EON taking £80 P.C.M. Direct Debit!
    NOT happy:(

    Hi ChunnyGirl and welcome to the Forums.

    As others have said, check the usage and prices. Our Monthly Direct Debits are based on these two factors. If either changes so will the payments. The aim is to achieve as near as possible to a zero balance by the time of the annual review.

    Make sure, too, the account is based on accurate meter readings. If estimated, please let us have up to date readings. We'll be happy to re-bill the account and re-assess the monthly payments.

    One thing that might help you keep track of your payments is a facility on our website called the Direct Debit Manager. If you've registered the account with our website, you can take more control over your payments using this tool. Comes in handy should circumstances change.

    Provided the account is billed up to the latest meter readings, you can change the monthly payments by up to 20 per cent up or down. By up to 5 per cent up or down without readings. Before putting the change through, we'll let you know by how much the account will be in credit/debit if the new amount is confirmed but usage doesn't alter accordingly.

    If it turns out your using more energy than you thought, check out the Saving Energy pages on our website. Some good tips to help you save money by saving energy.

    Hope this helps ChunnyGirl.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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