Showing as default!

Laurenmushy

Hi, I am new on this so will try my best to explain.

I took out a debt relief order back in 2011. All the creditors that was included with the DRO has shown up on my credit report as settled execpt for 3. The 3 that still show up as default was included in the DRO and have multiple accounts with the same lenders but only these 3 are still showing up as default. Im confused as to why all the others are showing up as settled and these ones aren't. This is effecting my current credit scoring and have worked my best to get my credit back on track but these defaults are showing upaid for all this year and previous years when i was discharged from the order back in 2012. Is there anyway i can rectify this? Like get in touch with the creditors? Or the insolvency service? Or will this stay on report until my 6years are up? This is stopping me from applying for a mortgage hope it all makes sense

Experian_company_representative

Hi LaurenMushy,

When an account is included in a debt relief order, the lender can still record the account as defaulted, as they are not getting payments in line with the original agreement.

Once the debt relief order is completed though they should update the accounts to show that they are satisfied.

The lender may not know that the debt relief order has been completed so it would be worth contacting them with confirmation of the completion so that they can up date their records.

If you contact the Credit reference agency you got your report off they would be able to query the entries with the companies for you, but it will still be worth contacting the company directly too, as some companies will only update when they have confirmation from the account holder.

The default dates should also be no later than the date of the debt relief order. Once the completed debt relief order and defaults reach six years they will then come off your report automatically.

Regards
Neil

[Deleted User]

Experian_company_representative wrote: »

Hi LaurenMushy,

When an account is included in a debt relief order, the lender can still record the account as defaulted, as they are not getting payments in line with the original agreement.

Once the debt relief order is completed though they should update the accounts to show that they are satisfied.

The lender may not know that the debt relief order has been completed so it would be worth contacting them with confirmation of the completion so that they can up date their records.

'Partially settled' don't you mean?
The Insolvency Service wrote in September 2014 "There is no certificate provided or available to confirm completion of the period"!!!!!

If you contact the Credit reference agency you got your report off they would be able to query the entries with the companies for you, but it will still be worth contacting the company directly too, as some companies will only update when they have confirmation from the account holder.

I did thanks Experian, I believe you assisted with a notice of correction as the only thing you can do which soon got removed

The default dates should also be no later than the date of the debt relief order. Once the completed debt relief order and defaults reach six years they will then come off your report automatically.

Can you guarantee this?
On this basis can you also explain why your organisation wanted to apparently add finance that was settled nearly 10 years ago which seemingly didn't make it to my report by the Halifax?

Regards
Neil

Sorry Neil I just had to post, my experience of Experian was quite different, you'll also find your first call handlers are quick to tell someone their bankrupt and add to the ignorance, it gets a bit grating after a while - yeah I've come to the conclusion I'm like an undischarged bankrupt, the only way I can deal with it, if there is no way to prove the moratorium period finished!! which is what the I/S have said and no-body wants to supply further answers and I would say it has got worse since the moratorium period finished!

Least OP you are not trying to gain employment with the credit file!, I've needed enough manual overturns for my 2012 DRO so I'm not sure I would try for that, good luck to you