Late Payment MBNA card

chattychappy

When you say:

MABLE wrote: »

... then I get MBNA to stop the dd for that month

Do you mean that you phone them? And is there a deadline - ie if you phone them to close to the DD it is taken anyway?

As I say, I don't use them. But it might be useful for other readers to know.

YorkshireBoy

chattychappy wrote: »

When you say:


Do you mean that you phone them? And is there a deadline - ie if you phone them to close to the DD it is taken anyway?

It's either* 5 or 7 working days before the collection date.

But it might be useful for other readers to know.

For readers, yes...however, for existing customers they should already know since they were told in the DDI confirmation letter MBNA sent (which should be filed for future reference with the other account details ).





* They changed it a few years ago, and I can't remember if it went from 5 to 7 or from 7 to 5.

YorkshireBoy

MABLE wrote: »

However we usually pay manually each month and then I get MBNA to stop the dd for that month and never any issues.

We look upon a dd with them as our insurance policy knowing the payment will be taken if no manual payment is made.

You haven't defined "usually", but you need to be mindful of the DD dormancy rules, ie if the DD isn't called for 13 months the instruction will lapse...just when you need the "insurance"!

planteria

Direct Debit for the minimum is really important with Balance Transfer deals..
i think you've come out of it quite well, rubble2. it could have been better. but certainly a lot worse too...i think i'd accept that, and move on, being sure to get a DD in place.

Horseygirl123

I think you did quite well also.

I had just taken out a Virgin cc (MBNA) with 0% for 26 months. I was intending setting up a direct debit but forgot. I never received my second statement and consequently forgot to pay. When my third statement arrived with a £12 late payment charge and my 0% removed I phoned them but they refused to reinstate the 0%. I asked to speak to a manager and threatened to cancel my Virgin media package and it was only then that they said they could offer 1.9%.

MABLE

YorkshireBoy wrote: »

You haven't defined "usually", but you need to be mindful of the DD dormancy rules, ie if the DD isn't called for 13 months the instruction will lapse...just when you need the "insurance"!

Something I am always mindful of but thanks for the reminder.

MABLE

chattychappy wrote: »

When you say:


Do you mean that you phone them? And is there a deadline - ie if you phone them to close to the DD it is taken anyway?

As I say, I don't use them. But it might be useful for other readers to know.

I normally give them plenty of time to stop the dd and at least 7 working days but not sure what the official number of days is to stop it being processed for that month.