Santander Online

Scale_Rule

I need to print some statements for a mortgage application.

On line with Lloyds Bank you can print a statement that is essentially live and has all of your address/account details on, which is required by the lender.

As far as I can tell with Santander this is not possible and you have to wait for the e-statement. You can print a transaction list however this does not contain any address info etc.

Anybody know of a way around this?

Thanks.

grumbler

What's wrong with waiting for a e-statement? Bank account statements aren't supposed to be issued more frequently than once a month.

stockton_2

Scale_Rule wrote: »

I need to print some statements for a mortgage application.

On line with Lloyds Bank you can print a statement that is essentially live and has all of your address/account details on, which is required by the lender.

As far as I can tell with Santander this is not possible and you have to wait for the e-statement. You can print a transaction list however this does not contain any address info etc.

Anybody know of a way around this?

Thanks.

I had a similar problem with both Santander and Nationwide. The banks are keen to get people to go "paperless" and I fully understand why, but on-line statements are often inadequate, and do not carry the full weight of a statement that has been posted.

Even with premium bonds the online statement will show your bond holdings but with no name and address on the page it is useless when asked to show evidence of capital.

I have gone back to getting statements through the post. Banks need to address this problem: from what you have said, it appears that Lloyds already has. Good for them.

Scale_Rule

grumbler wrote: »

What's wrong with waiting for a e-statement?

Because that will delay my mortgage application by a fortnight whilst I wait for it.

grumbler

They can't expect you provide a statement that wasn't issued yet.
What's wrong with the last statement(s) then?

Archi_Bald

Scale_Rule wrote: »

Anybody know of a way around this?

Use the last one? It would be less than a month old.

BTW, I would seriously doubt that anyone would accept the Lloyds "statement" as proof of income or proof of address. That's because it would be incredibly easy to fake.

The Santander statement has a watermark saying "This is an online statement". So even though you could easily print off your last one, your mortgage provider might not accept it. Did you confirm they will accept it?

You can order a paper statement:

You can order duplicate statements for a Santander current account via our Online Banking service, by calling us on [STRIKE]08459 724 724[/STRIKE] the number printed on the back of your debit card (we're open Monday to Saturday from 7am to 11pm and Sunday from 8am - 10pm) or can write to us at:


Santander
PO Box 1109
Bradford
BD1 5ZJ

Scale_Rule

grumbler wrote: »

They can't expect you provide a statement that wasn't issued yet.
What's wrong with the last statement(s) then?

My deposit wasn't in it last month.

Herbalus

I'd check with your mortgage lender what has to be on a bank statement for it to be are acceptable. For example Nationwide told me they could only accept online statements if they had a URL running across the bottom. Because Santander online statements are actual PDF statements (with 'Online Copy' or something watermarked across the page), they weren't accepted by Nationwide.

My first direct statements, however, were ok because they had the url - which is strange, because they were downloaded from the internet and didn't even have my address on them.

stockton_2

Herbalus wrote: »

I'd check with your mortgage lender what has to be on a bank statement for it to be are acceptable. For example Nationwide told me they could only accept online statements if they had a URL running across the bottom. Because Santander online statements are actual PDF statements (with 'Online Copy' or something watermarked across the page), they weren't accepted by Nationwide.

My first direct statements, however, were ok because they had the url - which is strange, because they were downloaded from the internet and didn't even have my address on them.

It's a bit of a "dog's breakfast"! Statements with no name and address on them or with watermarks or DUPLICATE stamped on them all look a bit iffy.

Financial institutions and government benefit agencies all want evidence of capital and/or income via reliable bank statements and the only ones that seem to be accepted without questions are the monthly statements sent by post.

But it makes much more sense for people to go paper-less and get their statements on-line.

Would it not be possible for banks to simply allow the customer to print off their monthly statement (similar to that which they would receive by post) without the watermarks or "Duplicate" stamped on them?

grumbler

MSE news (2012): Don't let online statements wreck mortgage...

Herbalus

stockton wrote: »

Would it not be possible for banks to simply allow the customer to print off their monthly statement (similar to that which they would receive by post) without the watermarks or "Duplicate" stamped on them?

I think that as well, but it's probably to stop people trying to edit them. Having said that, I seriously contemplated trying to engineer my own bank statement from scratch when it came to my mortgage application. I know it's naughty, but I figured if I used my actual transactions and amounts, I wouldn't be lying to anybody.

As an anecdote, somebody I know was emailed their investment statement from their IFA as an excel spreadsheet. Some fancy paper in the printer and it came out all shiny and neat with professional logos and everything. That was accepted by a high street bank as proof of funds, and he could easily have changed the numbers to whatever he wanted.