John Lewis car insurance

spranglebolt

This time last year I took MSE advice to shop around, and shifted my car ins to JLP.
Just had a renewal notice, which shows a 27% increase in the premium. No claims made and no change in policy requirements.
Spoke to an alleged 'advisor' who produced no explanation or adjustment and effectively said 'that's it'.
To add insult to injury, the JLP website clearly states that new customers will gain a 15% discount. So much for loyalty.
This is not what might have been expected from JLP, of which we have long been customers. So guess what I'll be doing?
All this confirms once again the advice which MSE frequently reminds us of - about not renewing by default.

stator

Yep, I'm afraid that's car insurance

jonesMUFCforever

spranglebolt wrote: »

This time last year I took MSE advice to shop around, and shifted my car ins to JLP.
Just had a renewal notice, which shows a 27% increase in the premium. No claims made and no change in policy requirements.
Spoke to an alleged 'advisor' who produced no explanation or adjustment and effectively said 'that's it'.
To add insult to injury, the JLP website clearly states that new customers will gain a 15% discount. So much for loyalty.
This is not what might have been expected from JLP, of which we have long been customers. So guess what I'll be doing?
All this confirms once again the advice which MSE frequently reminds us of - about not renewing by default.

Same happened to me 2 years ago - Phoned them up to see if they would negotiate with me, but only a small discount was forthcoming, so I changed insurer - as I did again this year.

marlot

The only one who I've stayed with long term has been Aviva. Most years have been competitive, but even then I've had to negotiate from time to time.

InsideInsurance

Its a policy bought via UKAIS which is a brokery subsidiary of Ageas which look like they are changing their name to Ageas Retail shortly.

As a broker they have a finite control over the price of their policies as its the insurers that set the premiums, the brokers can change the product to change the price but the effect is back down to the insurer, their only real control is over what their margin is, and in personal motor, its tiny.

You've already spotted you've lost your introductory discount which will be representing the devils share of the increase but insurance in general has started to creep back up after over a year of big drops so compound the two and you're probably most the way their to explaining it. A broker wont have access to the data of the insurer on which they have decided to adjust the premium so any answer the "advisor" could give you would be guess work

SimonSays

InsideInsurance wrote: »

You've already spotted you've lost your introductory discount which will be representing the devils share of the increase but insurance in general has started to creep back up after over a year of big drops so compound the two and you're probably most the way their to explaining it. A broker wont have access to the data of the insurer on which they have decided to adjust the premium so any answer the "advisor" could give you would be guess work

If theyre using mainstream brokerage software it does show a bit. I know Ageas like one particular software package.

But your right about the pricing, Two major underwriters have admitted they got their pricing wrong this year.

InsideInsurance

SimonSays wrote: »

If theyre using mainstream brokerage software it does show a bit. I know Ageas like one particular software package.

It may show the rating factors, ie its adding a 1.4 multiplier for the postcode but it wont give the reason for any change in that. It could be a spike in theft claims in that area, could be the amount of fraudulent activity, could be that area now falls outside of their target socioeconomic demographics etc

SimonSays

InsideInsurance wrote: »

It may show the rating factors, ie its adding a 1.4 multiplier for the postcode but it wont give the reason for any change in that. It could be a spike in theft claims in that area, could be the amount of fraudulent activity, could be that area now falls outside of their target socioeconomic demographics etc

I was going to reply that Active Quote/Quote Enrichment might get a discount but then I remembered we were talking about Ageas and theyre using some of the old Groupama technology.