Leather Sofa World

monzurahmed

Hi,


I purchased a Sofa for £564 in October and was supposed to be delivered 10th December, took a day off for the delivery rang the company around lunch time to confirm delivery then informed no delivery today as the Sofa not in stock, I said why did you confirm delivery date if you did not have product in stock.


The company let me down badly and no Sofa came on the due date. They agreed to cancel the order on the 10th as they could not guarantee when it would come and agreed on a refund back to my debit card.


The following day they supposedly sent a return payment to my debit card said would take 3 days to go back on my card, did not arrive. rang on Tuesday, one of the staff said they had changed banks and still be processed.


Rang Wednesday and now told bank was not being changed but Merchants again I queried this. I spoke to of one the senior sales and told Accounts Department in another building with no phone line, and can only communicate via e-mail.


So basically its a week that they have promised me my money back, and as of now still no phone call to confirm my money has been returned.


When I spoke to Sales guy, asked is company in liquidation could not confirm or deny.


This is a heads up, and as of now still no money returned by the company.




Leather Sofa World

Bromford Lane, Birmingham West Midlands, B24 8DP

0844 991 0844




I have been advised to do a Chargeback, I will give the company till 3pm to sort out amicably,


FOR NEW CUSTOMERS OF THIS COMPANY, PLEASE PAY BY CREDIT CARD, DON'T GO THROUGH THE STRESS THAT I HAVE HAD WITH THIS TOTALLY USELESS BUNCH OF !!!!!.