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Is this a new thing to keep the customer informed?
Was on DLA (have been for many years) not being asked to apply for pip this time (or yet), thought it was a nice thing, saves the worry of did the form actually get there lol

Comments

  • They've been doing this for some time. We had one recently.

    I guess it saves people glogging p the phone lines asking if the DWP have rec'd their forms.
  • rogerblack
    rogerblack Posts: 9,446 Forumite
    Wouldn't want people clogging up the lines to enquire, when it's only been a year since the application.
  • only_mee
    only_mee Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Anyone reclaiming DLA know what timescales they are working on.Award doesn't finish till April, but you know how it is :)
  • richard9991
    richard9991 Posts: 1,618 Forumite
    DWP/JOB CENTRE PLUS Have been doing this for ages they do it at the start of an award when they recive any paperwork and when your first payment goes into the bank
  • they used to do it by letter
  • only_mee
    only_mee Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Received the award today only for two years rather than three like the last time, PIP isn't here yet
  • sebastianj
    sebastianj Posts: 1,039 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I am very confused because I know someone who is on DLA for a few years, her condition is deteriorating further. The award runs out about now, does she need to call someone or re-apply? she has no idea and I don't know what to tell her.
    Any help, advice most appreciated.

    Sebastian
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    She needs to call them and find out her award end date and take it from there.
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