Car insurance trouble

[Deleted User]

Yes, you will be expected to pay the difference between the amount you paid, and the amount you should have paid, for the period you were on risk.

That may (or may not) include the previous year's cover.

Quentin

PenandSword wrote: »

So if I cancel, I'm charged the days I've been insured since early Dec, and a cancellation fee of around £40.

Will I still be expected to pay any of this increased premium?

Presumably this is your own guess?


Get this answered (in writing if possible) off the insurer before you cancel.


You will have to pay the pro-rata premium based on the correct premium you should have paid.


(And expect to be asked for any increase you should have paid on previous policies with the same insurer)

PenandSword

Quentin wrote: »

Presumably this is your own guess?


Get this answered (in writing if possible) off the insurer before you cancel.


You will have to pay the pro-rata premium based on the correct premium you should have paid.


(And expect to be asked for any increase you should have paid on previous policies with the same insurer)

No, I emailed them earlier and that was what customer service said.

It's possible they weren't aware of the issue, though.

Edit:

This is what they said:

Providing you have not made a claim, you would only be charged for the days you have had on cover. In addition there is a £47.50 administration fee to cancel the policy plus a £5 cancellation fee for any additional products you may have taken out. If a claim has been made the full premium may be due.

Quentin

Ask them to confirm what you would specifically owe were you to cancel (say) tomorrow, (quote your policy number), and hang on to the reply if it's favourable!

SuperAllyB

Quentin wrote: »

The thread concerns renewing at the price quoted in the renewal docs.


The OP's premium was based on inaccurate information (supplied by the OP), and his insurer has subsequently discovered the truth and now wants the proper premium paying.

When i read it the first time i thought either the renewal docs had the increased price but the OP hadn't noticed until after renewing, or the policy had renewed without any renewal docs been issued.

I see the full story now, and can't really see how i managed to go wrong

arcon5

Yes you will pay the relevant premium up to the date of cancellation - but the premium has changed. So the new premium price will be charged on a pro-rata basis so you could still end up paying some money.

Phone them and ask for a quote