Pawn broker got rid of my jewellery without giving me written notice

hollydays

The way pawnbroking works is that we’ll give you instant cash in return for leaving your goods with us as a ‘pledge’. We accept items such as jewellery, watches or even cars – you simply show us the item(s) you wish to pawn, and we make you a loan offer. Once the value of the loan, interest rate and the repayment terms are agreed, we give you the instant cash that you need and you simply pay back the agreed amount within 6 months – once you’ve paid the full amount back, we return your items, it really is that easy.

This from their website.




Unless you sold them the items outright?

hollydays

http://www.cashandchequeexpress.co.uk

Unhappycustomer121

Pawnbrokers are required to post letters to customers advising them that they intend to sell. The contract does not apply as an intention to sell letter. companies are not required however to prove a letter has been received only that a letter has been posted. the majority of companies will run an automated letter which will log a letter has been sent. Always make sure your address details are up to date.

Important: The item will always belong to you and NEVER to the pawnbroker, they are only entitled to sell to recover their own costs, any additional funds made MUST be given back to the owner/ contract holder. (a lot of companies will charge a selling fee)
The means that if the company has not sold the item they must do all they can to locate your item (regardless of whether or not it is sat in a bucket of other items ready to smelt), however they may ask (if item has been located) that you pay off interest & an additional charge before they will return your item to a store / open a new loan for you.

Remember the item(s) are yours and NEVER theirs but they are well within their right to sell on your behalf to recover costs but must give any additional monies to you.

The letters need to be posted but not in all cases can be received.

If you kick up enough of a fuss though most will issue a replacement but on the other hand the loan is finished and the debt will be cleared (even if the amount recovered doesn't cover the full loan as it is the responsibility of the pawnbroker to lend responsibly and ensure they can recover their money)

Hope this helps in some way

agrinnall

Unhappycustomer121 wrote: »

Hope this helps in some way

Probably not given that this all happened over 2 months ago and the OP has never posted again.