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First Ebay sale

Hi,

I've just sold my first item on Ebay. The buyer paid by paypal. I am just wondering whether now paypal says I have the money, I am safe to post the item to the buyer. Or should I transfer the money out of paypal first? Slightly worried as its £90 and I don't want to lose the money and the item.

Thanks

Hannah

Comments

  • tentickles666
    tentickles666 Posts: 833 Forumite
    Part of the Furniture Combo Breaker
    as long as you have accepted the transaction then yes its safe as far as i know. if you feel hapier transferring it then go ahead, but id still post the item as youll get neg feedback for taking too long which wouldnt be a very good start to a new ebay 'career' :)

    congratulations on your first sale btw
  • Darren21
    Darren21 Posts: 882 Forumite
    hannahb wrote:
    Hi,

    I've just sold my first item on Ebay. The buyer paid by paypal. I am just wondering whether now paypal says I have the money, I am safe to post the item to the buyer. Or should I transfer the money out of paypal first? Slightly worried as its £90 and I don't want to lose the money and the item.

    Thanks

    Hannah

    Remember to send recorded delivery seeing as item is £90 - otherwise they could do a chargeback with paypal saying you didn't post.

    I think that overall now the money is in your paypal a/c - if you send recorded del. then you are 99% safe - however there is always the chance that if they used a stolen credit card etc that paypal could take it back. I know some people wait a day after it's in their paypal a/c before sending but I always send straight away, as long as they are a good ebayer (good feedback) it should be fine.

    p.s. it takes over a week to transfer money out so you can't wait that long before posting!!
  • soolin
    soolin Posts: 75,004 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Not recorded, you are only covered for postal loss of £30. The item must go special delivery with the correct amount of insurance.

    BTW congrats on your first sale.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin wrote:
    Not recorded, you are only covered for postal loss of £30. The item must go special delivery with the correct amount of insurance.

    BTW congrats on your first sale.

    Soo
    thats if the buyer has paid for that delivery.
    'What's poignancy grandad?'

    'It's the cordon bleu of emotions sonny'
  • soolin
    soolin Posts: 75,004 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    thats if the buyer has paid for that delivery.

    The insurance is not to protect the buyer but to protect the seller. If the seller ships the item without using special delivery and it gets lost in the post the buyer can just do a chargeback and paypal will withdraw funds from the seller to repay the buyer. Therefore the seller wants to make sure that he can either prove delivery or claim the full amount from the post Office is case of loss.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • user1234_2
    user1234_2 Posts: 298 Forumite
    Part of the Furniture Combo Breaker
    soolin wrote:
    The insurance is not to protect the buyer but to protect the seller. If the seller ships the item without using special delivery and it gets lost in the post the buyer can just do a chargeback and paypal will withdraw funds from the seller to repay the buyer. Therefore the seller wants to make sure that he can either prove delivery or claim the full amount from the post Office is case of loss.

    Soo
    That's very good advice. hannahb, I suggest you follow this.
  • hannahb_3
    hannahb_3 Posts: 11 Forumite
    Thanks for your advice everyone. Luckily I did charge the buyer for special delivery - so that is how I will be sending it. Definitely useful advice for the future!
  • mah_jong
    mah_jong Posts: 1,284 Forumite
    Mortgage-free Glee!
    hannahb wrote:
    Hi,

    I've just sold my first item on Ebay. The buyer paid by paypal. I am just wondering whether now paypal says I have the money, I am safe to post the item to the buyer. Or should I transfer the money out of paypal first? Slightly worried as its £90 and I don't want to lose the money and the item.

    Thanks

    Hannah

    congrats on your first sale...... the first of many!

    It is free to transer (25p for less than £50 if I remember correctly).... you have to double check the number though..make sure its correct.

    Ma
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