Lost wifi password - who to contact to solve the problem?

mwddrwg

Hi all,

If this is a thicko's question, please forgive me...

My Dad has broadband at home using Plusnet. He has one PC connected to his router via Ethernet cable and the modem is wifi enabled. He doesn't use wifi for anything at home at the moment but would like to get a tablet/Sky on-demand etc so knowing the wifi password is essential to set these up.

He hasn't the foggiest what his wifi password is (or the broadband password for his PC come to that!). Who would I contact to find out what the password(s) are? Would it be Plusnet themselves?

Sorry for being thick...

Thanks for any advice

[Deleted User]

Hi,

you should find the password on the bottom of the router.

GunJack

if not changed from default, it's probably on a sticker on the underside of the router. If no joy there, log into the router's interface and change it to whatever you want

mwddrwg

Ah yes, of course! Will get him to check under the router.

To log in to the router's innards, is it usually something like:

http:/192.168.1.1 ?

Thanks again

Quiet_Spark

mwddrwg wrote: »

Ah yes, of course! Will get him to check under the router.

To log in to the router's innards, is it usually something like:

http:/192.168.1.1 ?

Thanks again

It will be whatever the IP address of the router is, and there are 2 forward slashes after the colon.

GunJack

mwddrwg wrote: »

To log in to the router's innards, is it usually something like:

http:/192.168.1.1 ?

Thanks again

yes, it is... if you google the make & model of the router you'll get the specifics...if it was supplied by plusnet check their help pages and you should find the default username & password to log in to it (probably summat like admin & admin, or similar)

mwddrwg

Cheers for the pointers. Checked the modem and there is an SSID an password on the underside so this should work (assuming no one's changed it!)

Thanks for pointing me in the direction of the obivous!

[Deleted User]

Hi,

maybe this will help.

Richard_T_

You can change the wifi password by logging onto the router using a pc/computer thats connected up to the router with a cable.

I would suggest that you have a hard paper copy of all your settings including usernames, passwords and the technical stuff thats used with the router ( connection type and so on ) filed away somewhere safe.