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Downgrading Flight Seats

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Comments

  • Cathay are very amenable, didn't think you would have a problem.
    Not the same though, stuck in economy when you expected better

    Sadly it wasn't Cathay Pacific that have given us the refund but the booking agent and they are just as outraged as they are now being contacted by several others. Cathay simply will not refund.
  • callum9999
    callum9999 Posts: 4,443 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    malkie76 wrote: »
    I don't believe so as its a non EU flight on a non EU carrier.
    However you should still refund the difference now they changed planes, but EU261 won't apply.

    Unless they booked a stopover in Hong Kong, I don't see why it wouldn't apply. They have a ticket from an EU airport.
  • callum9999 wrote: »
    Unless they booked a stopover in Hong Kong, I don't see why it wouldn't apply. They have a ticket from an EU airport.

    That's exactly the legal advice we were given.
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