MSE News: Firms fined £40,000 for silent calls

Former_MSE_Helen

"Green Deal Savings and MYIML have each been fined £20,000 by Ofcom for making silent and abandoned calls..."

Read the full story:

Firms fined £40,000 for silent calls




Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

brewerdave

Only £20k -need to fine them 10 times that to REALLY get the owners/directors to take some responsibility!!:mad:

GooKing

Nice to see some enforcement going on. Hardest part is tracking down the real culprits as the worst are UK companies that contract the actually calling to off-shore third parties that are pretty impossible to trace, as they hide behind corporate pseudonyms and dodgy introducer agreements.

Pincher

The correct punishment is to lock the ring leader in a room with a phone that rings at random intervals. 99.99% of the calls will be silent calls. They are given a code, which they can type in to release the door, if it's the rare 1 in 10,000 call where the computer asks for the code. So they must pick up every time it rings.

Skid_Marks

GooKing wrote: »

Nice to see some enforcement going on. Hardest part is tracking down the real culprits as the worst are UK companies that contract the actually calling to off-shore third parties that are pretty impossible to trace, as they hide behind corporate pseudonyms and dodgy introducer agreements.

Absolutely spot on with your assessment..........we get these calls every day but cannot identify the culprits in order to report them to the regulator, and BT don't make it easy because the caller details are 'not available' when we try to track them down.

teddysmum

I once reported a company for constantly calling, wanting the TPS to just ask then to stop, but they said that this was not possible and that they would only intervene if I was willing to go to court.

Nodding_Donkey

teddysmum wrote: »

I once reported a company for constantly calling, wanting the TPS to just ask then to stop, but they said that this was not possible and that they would only intervene if I was willing to go to court.

Why would you not be prepared to go to court?

Pincher

Nodding_Donkey wrote: »

Why would you not be prepared to go to court?

Love to hear what the TPS eunuch (aka impotent bureaucrat) says if we I did say we are willing to go to court. Obviously it will never go that far. The silent caller is certainly never going to turn up.