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Experian - i have opened 1 new credit account?

my credit score has gone from 998 to 967 and says ive opened 1 new credit account recently, only thing i can think of is ive increased my mortgage with current lender, and 'added on' the extra money, would this be it? I've tried looking to see what the new account is, but cant see where it shows on creditexpert site? am a bit paranoid as had my details cloned a few years ago and it was a pain in the butt to sort out :mad:

Comments

  • PaulW922
    PaulW922 Posts: 1,041 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Does it not show on your file? If you know your Experian "score" can you not also look and see the start date of your new mortgage? (And as a new line of credit that is probably it)

    Remember that the score is only Experian's assessment of your status and 967 is still very high. Lenders do not buy those scores, they calculate their own.
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi Britishboy,

    It may be that you mortgage provider has recorded a new account for the extended mortgage.

    This would appear as a separate account on your report and generate the alert.

    I can take a look at your report for you and see if this is what's happened, if you email your details to [EMAIL="uksocialsupport@experian.com"]uksocialsupport@experian.com[/EMAIL]

    Kind regards
    Neil
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
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