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Smart Parking Charge Notice at ASDA

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  • Something is not right here. Smart have always cancelled tickets I have handled, over 100 in 4 years. I have never been to POPLA with Smart Parking or Town as they also were. Either a change in tactics or your letter is not quite as you sent it.
  • You do not pay. You can now cost them money - £27 for using your POPLA code.

    So, get yourself off to POPLA - lots of templates here...

    https://forums.moneysavingexpert.com/discussion/comment/62180281#Comment_62180281

    Do post your (redacted) draft for comment. And follow up that complaint at ASDA - the ASDA head office is the best place to send it.

    And check how long your POPLA code is valid for at the site below...

    http://www.parkingcowboys.co.uk/popla-code-checker/
  • smcreds
    smcreds Posts: 18 Forumite
    Dublindel wrote: »
    Something is not right here. Smart have always cancelled tickets I have handled, over 100 in 4 years. I have never been to POPLA with Smart Parking or Town as they also were. Either a change in tactics or your letter is not quite as you sent it.

    I copied and pasted the exact letter (email) that I sent. Its further up on this thread.
  • smcreds
    smcreds Posts: 18 Forumite
    I have sent an email to Andy Clarke CEO and will phone ASDA Arnold tomorrow but I know what they will say, "receipts blah Not our business blah"
  • I know this car park very well, you wont have had a windscreen ticket because its ANPR controlled.

    I thought they had 14 days to write to you if it was not a windscreen ticket?
  • atilla
    atilla Posts: 862 Forumite
    Part of the Furniture Combo Breaker
    Dublindel wrote: »
    Something is not right here. Smart have always cancelled tickets I have handled, over 100 in 4 years. I have never been to POPLA with Smart Parking or Town as they also were. Either a change in tactics or your letter is not quite as you sent it.

    Doubt it's change of tactics.
    I can't get a popla code even when i tell them i can't bothered giving decent reasons for applying.
  • Coupon-mad
    Coupon-mad Posts: 152,019 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 December 2014 at 9:44PM
    smcreds wrote: »
    I have sent an email to Andy Clarke CEO and will phone ASDA Arnold tomorrow but I know what they will say, "receipts blah Not our business blah"
    So? Who cares if Asda don't help?

    You then simply win at POPLA which is already covered, with winning POPLA examples ready to copy & tweak, in the newbies thread. This is easy, exactly like all the other cases we see and beat at POPLA, already covered in the 'How to win at POPLA' hyperlink. Why are you posting as if you don't know how to win at POPLA when you are on a forum which tells you exactly how!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • smcreds
    smcreds Posts: 18 Forumite
    Filling the POPLA form now. Ill let you know when I get an update.
    Cheers
  • Umkomaas
    Umkomaas Posts: 43,379 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    smcreds wrote: »
    Filling the POPLA form now. Ill let you know when I get an update.
    Cheers

    Let us see your draft before you upload it to POPLA.

    Remember, POPLA deadline is rigid, don't miss it.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Half_way
    Half_way Posts: 7,476 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    smcreds wrote: »
    I have sent an email to Andy Clarke CEO and will phone ASDA Arnold tomorrow but I know what they will say, "receipts blah Not our business blah"

    If the ASDA fobs you off, then its even more reason to go for them.
    if they try it on then they deserve everything you can chuck at them.
    Although it will be the ASDA corporate machine that will be held liable ( and end up paying out to you if you take it that far) It should be the individual store managers that are held to account. If that was the case then smart parking would soon be sent packing
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
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