Yeovil District Hospital NHS Trust gets into bed with Parking Eye

HO87

RRE15 wrote: »

In my experience YDH have a very strong track record of putting patients and visitors first.

Previously car parking was inadequate, and cars were backing up onto the road at peak times, but with the opening of an additional car park just before Christmas right opposite the main entrance, and the removal of the barriers with the new system has certainly improved the queuing frustration.

Other changes seem to have been made which has really improved the main entrance area over the last couple of months.

I say give Yeovil a chance - they are a very highly regarded hospital at senior levels, even being heralded by NHS CEO in a national speech recently a shining light.

I think you may well be misinterpreting the nature, proportion and direction of criticism that is being levelled.

Firstly, I recommend that you research ParkingEye's record at other hospitals such as North Tees, Stockton; South Tyneside, South Shields; Queen's, Burton on Trent and Llandough, Cardiff before making any further comment.

Secondly, the problem with parking at YDH is a product of its location and the centralisation of NHS services (both nationally and more specifically in Somerset and surrounding areas) - plain and simple. The fact that the hospital is bounded by the A37 and A30 on two sides and by a housing estate with residents-only parking restrictions on the other two is hardly the fault of current management.

However, thirdly, the information available to us - by way of PE's record - is equally available to YDH's management and one has to wonder what their due diligence process revealed? Perhaps there wasn't such a process? Perhaps it did reveal the issues around the country but management took "a view"? At any event in the absence of any explanation other than regurgitated management-speak what are we to conclude?

Lastly, the employment of PE is likely to have little effect other than enriching PE to the detriment and at the expense of the community YDH is dedicated to serving.

steve1500

If it was me. I would be asking for a copy of the contract that PE signed under FoI.

You should also be asking for total amounts of money either paid or received.

The contract should be a standard NHS contract not a PE Contract.

If they have signed a standard NHS contract I can assure you, PE do NOT comply with the T & C's of a standard contract.


https://www.gov.uk/government/publications/nhs-standard-terms-and-conditions-of-contract-for-the-purchase-of-goods-and-supply-of-services

trisontana

The hospital have now scrapped the need to remember how long you have been in the car park:-

ParkingEye: Yeovil District Hospital performs u-turn on car park payment system:-

http://www.westerngazette.co.uk/ParkingEye-Yeovil-District-Hospital-performs-u/story-2652350


I had to laugh at this bit :-


ParkingEye said the system installed in January – which uses number plate recognition software to log customers on their way in, but requires them to remember the time – worked well at other hospitals.


Oh no it doesn't !

Umkomaas

trisontana wrote: »

The hospital have now scrapped the need to remember how long you have been in the car park:-

ParkingEye: Yeovil District Hospital performs u-turn on car park payment system:-

http://www.westerngazette.co.uk/ParkingEye-Yeovil-District-Hospital-performs-u/story-2652350


I had to laugh at this bit :-


ParkingEye said the system installed in January – which uses number plate recognition software to log customers on their way in, but requires them to remember the time – worked well at other hospitals.


Oh no it doesn't !

Link - 'Page Not Found'. Have PE pressed the paper to withdraw?

trisontana

Try this:-
http://www.westerngazette.co.uk/ParkingEye-Yeovil-District-Hospital-performs-u/story-26523500-detail/story.html

Umkomaas

trisontana wrote: »

Try this:-
http://www.westerngazette.co.uk/ParkingEye-Yeovil-District-Hospital-performs-u/story-26523500-detail/story.html

Yep, that's good. Thanks.

enfield_freddy

umm , a few on there page http://www.westerngazette.co.uk/ParkingEye-car-park-Yeovil-District-Hospital/story-26045600-detail/story.html




probably this one http://www.westerngazette.co.uk/Yeovil-District-Hospital-revamp-pay-exit-parking/story-22859335-detail/story.html