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Confusing global shipping programme
bartelbe
Posts: 555 Forumite
I enrolled in the global shipping programme, excluding most countries, thought I would give it a go.
Got a best offer from America, but it came up with a shipping price which was a third of the postage cost. There was no indication on the page whether I could simply send the item to ebay to ship and pay domestic rates only. Or it was from the seller.
The first item I shipped this way had no postage cost come up, other than my domestic rate.
I could't find the answer and couldn't risk accepting. The postage was so much I would have made 50p, before fees. Now looking at it, I think I have just lost a sale.
How difficult is for ebay to spend some of the vast profits they make, making things like this clearer?
Got a best offer from America, but it came up with a shipping price which was a third of the postage cost. There was no indication on the page whether I could simply send the item to ebay to ship and pay domestic rates only. Or it was from the seller.
The first item I shipped this way had no postage cost come up, other than my domestic rate.
I could't find the answer and couldn't risk accepting. The postage was so much I would have made 50p, before fees. Now looking at it, I think I have just lost a sale.
How difficult is for ebay to spend some of the vast profits they make, making things like this clearer?
0
Comments
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With global shipping the seller posts to the ebay address given to them, which is in the UK if you live in the UK, or the US if you live in the US. As far as the seller is concerned, it's identical to a domestic transaction.
Every else is handled by eBay. Postage payment from the buyer is a separate transaction, and is a separate contract between the buyer and eBay.0
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