virus in messenger?

aaroncaz

when i go to sign in ,Avast pops up with a virus alert, and to abort download, which ive done, but means i cant get in to MSN, what can i do? never had this before!!

cocoluvsmummy

think there must be a hotmail virus today.
i just came on here to see if i could get some advice,
same prob everytime i log into hotmail avast tells me ive malware it wont let me put it in the chest, ive done a whole system scan and isolated it once but then as soon as i log back into the account it starts again. have tried 3 seperate hotmails and msn accounts and its on all of them
never had prob before this morning either

aaroncaz

well ive done a scan on avast, loads of viruses, it told me to put them in the "chest" which i have done, but i still cant get into msn!Ive even unistalled msn and reinstalled it!!

pchelpman

For anyone who has suspicions of viruses etc. don't forget to run through the disinfection processes in the Malware/Spyware Removal Guide at the top of this forum ....

http://forums.moneysavingexpert.com/showthread.html?t=133269


PCH

aaroncaz

going to have to try this later, as am off out for the day!!Thanks!

skiddy2k

What file/directory is the "virus" in? (or what website is it comming from)... it may possibly be a FalsePosotive of a MSNMessenger file... Donot open it still to find out whether its a FP or not!

cocoluvsmummy

it seems to be coming from the hotmail site itself, the file name is the same file name as usual when i open up hotmail i think, though the last few letters are /HoTMail?curmbox with those capitals in it, cant remember if that is the normal or not, im not a computer friendly person, i press buttons it does as i ask..mostly
how would i know if it was a false positive please

cocoluvsmummy

thanks for your help skiddy, have reinstalled avast and now seems ok, well its not saying ive got sa virus anymore at least, so must have been the false one you mentioned

skiddy2k

Nice one good to see users using their own initiative with solving the problem!
... or could have been an update from Avast rectifying the FalsePosotive

random456

my avast has just updated, i have msn on as well and no virus reported.

aaroncaz

Well ive been out all day, and the "virus" on MSN has gone!Must have been them! But thanks to all the help.