We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Tutorcare Limited

Options
I had been speaking to Tutorcare Ltd about some courses I was interested in for my staff. On 21st November, they left a message for me to call back which I did and I explained to guy that I didn't have venue as yet and did not want to book anything. He persisted and said he could hold the booking, I said ok that's fine but I will not be making any payments. He agreed and said I will email you the invoice and then said please refer to the t&cs on our website (The call was recorded and sent to me today). On Monday 24th November when I got into work I picked up the email with the invoice attached and read the terms. I immediately contacted him and refused and asked he cancel everything down (By phone and email). A few days later their accounts team contacted me for payment of £420 cancellation fee! I was not informed of this at any point and was not given the opportunity to even read the t&cs! as he invoiced me before I had the chance! Can anyone advise of my legal rights with this? They are threatening court action, but I am more than willing to meet them in the court and they are a con!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.