Fake Ray Ban and Gumtree

I am trying to sell a pair of Ray Ban, bought by myself (many many) years ago, and put an add on Gumtree.

My ad has been removed because "An owner of intellectual property rights has informed us in a signed statement that this ad infringes a copyright, trademark right or other right."
So I am accused of selling fake goods, which is always pleasant.

Now all Gumtree is prepare to say, and replies to all my queries
" but the only thing you can do about this is to phone the company , from our site we cant help you any further."

I am happy to call RayBan, but as they are hardly a small business, wouldn't even know where to start. ( The glasses are authentic, as much as you can trust a Ray Ban shop in Europe not to sell you fake items!)

Does anyone know where do I stand with Gumtree? Are they allowed not to send me a copy of the "signed statement" against me?
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Comments

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I am trying to sell a pair of Ray Ban, bought by myself (many many) years ago, and put an add on Gumtree.

    My ad has been removed because "An owner of intellectual property rights has informed us in a signed statement that this ad infringes a copyright, trademark right or other right."
    So I am accused of selling fake goods, which is always pleasant.

    Now all Gumtree is prepare to say, and replies to all my queries
    " but the only thing you can do about this is to phone the company , from our site we cant help you any further."

    I am happy to call RayBan, but as they are hardly a small business, wouldn't even know where to start. ( The glasses are authentic, as much as you can trust a Ray Ban shop in Europe not to sell you fake items!)

    Does anyone know where do I stand with Gumtree? Are they allowed not to send me a copy of the "signed statement" against me?

    You haven't been accused of selling fakes. You have been informed you are not able to use Gumtree to sell Raybans. You have infringed Raybans' intellectual property rights. Lots of companies do not allow certain sites to be used to sell their branded items secondhand. You can only sell Raybans if you are an authorised reseller, even new ones.
  • soolin
    soolin Posts: 73,818 Ambassador
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    As theonlywayisup says- you cannot sell them, genuine or not. Gumtree have not made any comment as to their authenticity at all.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • oh that's very interesting!

    I did ask Gumtree what the actual problem was, several times, but they kept quoting the same sentence, so I did not really understand. The way the discussion was going, I really thought they meant they were fake.
    This is what is so irritating when you ask what you have done wrong, and they don't reply.

    I must confess I was not aware I wasn't allowed to sell my things, so thank you for clarifying that for me!

    (Why couldn't gumtree explain that in the first place, we've been exchanging emails for 4 days, and it must have been obvious I was misunderstanding everything)
  • soolin
    soolin Posts: 73,818 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    oh that's very interesting!

    I did ask Gumtree what the actual problem was, several times, but they kept quoting the same sentence, so I did not really understand. The way the discussion was going, I really thought they meant they were fake.
    This is what is so irritating when you ask what you have done wrong, and they don't reply.

    I must confess I was not aware I wasn't allowed to sell my things, so thank you for clarifying that for me!

    (Why couldn't gumtree explain that in the first place, we've been exchanging emails for 4 days, and it must have been obvious I was misunderstanding everything)


    They did tell you, it is in your first post

    ""An owner of intellectual property rights has informed us in a signed statement that this ad infringes a copyright, trademark right or other right." "

    you do not have the 'right' to sell rayban
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • again, thank you, it really is not obvious to me, I thought (mistakenly) that copyright infringement meant copying a trademark, so a fake.

    but looking at the number of private ads currently selling Ray Ban on gumtree, it's not obvious to a lot of other people either :D
  • soolin
    soolin Posts: 73,818 Ambassador
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    again, thank you, it really is not obvious to me, I thought (mistakenly) that copyright infringement meant copying a trademark, so a fake.

    but looking at the number of private ads currently selling Ray Ban on gumtree, it's not obvious to a lot of other people either :D

    People will chance anything and not every one gets caught
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • or just a genuine mistake, I haven't seen anything about resell when I bought Ray Ban, and asking around me, no-one else was aware of that either.
  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    soolin wrote: »
    you do not have the 'right' to sell rayban

    Surely as the owner of a pair, OP can do whatever he or she wishes with them, including sell them??
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
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    Surely as the owner of a pair, OP can do whatever he or she wishes with them, including sell them??

    Ownership and intellectual rights, not least concerning reselling, are barely ever the same.
  • soolin wrote: »
    They did tell you, it is in your first post

    ""An owner of intellectual property rights has informed us in a signed statement that this ad infringes a copyright, trademark right or other right." "

    you do not have the 'right' to sell rayban
    Soolin

    I hesitate to disagree with you, and respect the good advice that you continually give to this forum, but in this case I'm not convinced that you are correct.

    If I purchase a pair of (authentic) Raybans, I can sell them on whenever I want, as long as I don not misrepresent them (e.g. remove the Rayban logo and replace it with my own, or claim that I was the designer).

    In this instance, there has been a contractual agreement between eBay/Gumtree and Rayban that eBay will not permit Rayban's products to be advertised on Gumtree. They are perfectly within their rights to do so, but equally there is nothing whatsoever that they can do stop the seller from advertising and selling their Raybans elsewhere, as is the seller's legal right.

    When you purchase a physical item, you are free to do whatever you want with it, including selling it on. To suggest otherwise is silly - it would mean that nothing could ever be sold second-hand.

    (Note that it's a very different issue when the physical medium is just used to hold intellectual property that you have only acquired a licence to use - such as software, music, books, films, etc).
    Philip
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