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Intelligent Finance - Problem Reactiviating Account

The other day I couldn't get in to my Intelligent Finance Account.


They had to send me a new activation code. Today I tried to get in to my account. Again it showed that my account was blocked.


I rang them up. Oh, I was supposed to ringthem for them to activate the account.


It is not highlighted or underlined that I must call them.


I would say that most people would look at the security code and then log on online.


This is what I do with Natwest.


Now the only way to email them is to be
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