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Will a part refund mean a defect?
kalsha
Posts: 1,132 Forumite
I want to refund part of postage for multiple purchases - will it lead to a defect?
The buyer hasn't asked for it but if I send the multiple items in one package, it will be cheaper so I want to refund the buyer for postage.
The buyer hasn't asked for it but if I send the multiple items in one package, it will be cheaper so I want to refund the buyer for postage.
0
Comments
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no, peops do it for a million legit reasons. It's good business practice, Ebay won't punish you.0
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Yep, I did it just the other day for a buyer who paid the postage fee, but I hand delivered it, and the other week for a buyer who I missed out part of their order - I wanted to give a goodwiill refund.0
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