Automatically switched accounts FAIR?

Fruit_and_Nut_Case

bsms1147 wrote: »

What's the problem?

I think the problem is that the OP may not be eligible for the Advanced account as she does not anticipate the required £1750 being paid in each month.

YorkshireBoy

Fruit_and_Nut_Case wrote: »

I think the problem is that the OP may not be eligible for the Advanced account as she does not anticipate the required £1750 being paid in each month.

In which case it'll be downgraded to their Bank Account (is that where the OP came from?).

And then when they don't pay in £500 a month to that account it'll be downgraded to a Current Account (is that where the OP came from?)...or it will be closed, which the eligibility criteria/T&Cs on their website allows for.

pmduk

Whatever the problem, it's unreasonable to complain on here before talking to the relevant people at the bank,

robatwork

Let them switch you and show your disgust by switching that account to one that offers you £100 to £150 just for switching.

I think I typed "switch" too many times but you get the idea.

colsten

HSBC would no doubt be inconsolable.

Gentoo365

So basically an automated system has selected the accounts that are eligible for and offered you an account that is better.

In fact, your complaint would be more valid if they did not do this and you lost out financially.