Tradesman not responding

saker75

Dear all,

I awarded a job through the myhammer website. The tradesman requested a half-up-front deposit which I paid (£600) by BACS. But then he never turned up - and stopped communicating. He has not accepted a signed-for letter nor responded to emails. I wouldn't feel safe or confident visiting his address (it's domestic) which is in a fairly challenging social housing estate.

I'm aware that I have the Small Claims Court option but the process scares me - I'm not sure how confident I'd be talking to a judge (is that what happens?).

Are there any commercial debt collectors that would act on behalf of a consumer? I've just lots of B2B ones.

Any advice?

Thanks

S

hollydays

From their website

Irrespective of the User’s obligations specified in clause 6.3 (indication of correct data) and 6.7 (provision of documents), MY-HAMMER AG does not warrant that data posted by Members, such as information regarding identity, address, qualifications, references or solvency, are correct. Thus, it is the responsibility of each Member to check the relevant data of other Users itself, if necessary. MY-HAMMER AG will track any information on incorrect data. If need will be, we will ask the respective Member to correct su

saker75

Thanks @Hollydays
I have no problem with myhammer, it's the tradesman I'm looking to collect the debt from.

Hedgehog99

Get the BBC's "Watchdog" or "Rogue Traders" on the case.