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123-REG Insecure email Passwords

I have a 123-reg account with email and website.

I became aware over a number of calls to them over the past few days that 123-reg operators can see customers passwords in full!
They say this is only the email account passwords, however, as most people use either the same/similar passwords or password system (for remembering individual passwords), this is surely a concerning situation. Shouldn't the password be secure - like bank accounts, 1st, 5th and 8th letter/number for example?

At no stage does the site advise that the email passwords are in anyway insecure and with over 3.5 million customers is this a wise practice? The 123-reg system also remembers and shows the operator all historic email passwords, allowing for comparison of passwords and evaluation of password systems (if the individual uses them).

Comments

  • 123-reg? Is this something to do with Santander 123?
    Are you for real? - Glass Half Empty??
    :coffee:
  • Futuristic
    Futuristic Posts: 1,241 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    123-reg? Is this something to do with Santander 123?

    No, it's a web hosting/email hosting company.
  • Futuristic wrote: »
    No, it's a web hosting/email hosting company.

    Why are you talking about a web hosting company in a credit card forum??
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You need to ask this in the correct forum for best advice - This one is specifically for credit card issues, not computer/tecchie stuff.

    You confirmed you understood this as part of your signup, so it should be pretty fresh in your memory.
  • forgotmyname
    forgotmyname Posts: 33,048 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    however, as most people use either the same/similar passwords or password system (for remembering individual passwords)

    Thats the insecure bit.

    If you have a system then you need to reset all your passwords, To something thats not based on any system.

    I have so many variations. Always a different length, Always different numbers of characters to numbers, Sometimes i have unique symbols, sometimes i dont.

    Im guessing if you used this checker your passwords wont be that secure.

    http://www.microsoft.com/en-gb/security/pc-security/password-checker.aspx
    Censorship Reigns Supreme in Troll City...

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