Eon ?

redboy1

What are they like?

Apparently I can save £70 switching to them from edf.

I've had no troubles with edf so not sure whether to switch or not.

neil-uk

I've found EON very good.

You get a relationship manager with EON, and he is always very quick to get back to you etc.

The only small downside I would say is I've been awaiting the paperwork since June and it's not arrived.

Nevertheless, very professional and helpful

leeruddecology

I am with EoN. Whilst i have not been with any other provider I do find the customer service pretty good. I believe its been awarded the best?

I like their website with lots of useful things including submitting meter readings and direct debit manager. I can set it to what ever I want. It re-calculates it based on every time I submit readings.

There is also an EoN rep on this site who is very good at answering question. Really quick!

[Deleted User]

redboy1 wrote: »

What are they like?

Apparently I can save £70 switching to them from edf.

I've had no troubles with edf so not sure whether to switch or not.

How badly do you need £70 quid?

Andy_WSM

I'm also a fan of Eon. They seem to be one of the Big 6 that's got it right. The customer support (including numerous reps on here) and website are very good.

brewerdave

I left EON about 3 years ago but only because an EDF deal was so much better than anything EON could offer me at the time - found their website easy to use and useful.
Now returning to EON -hopefully the experience will be as good as before.
I second the comment about EON reps on this forum -usually helpful with their advice.....and nearly always around, as a contrast with other utility companies who have no meaningful presence on MSE.

System

I have been with them a about a month and i have said before i cant fault them, really nice customer service and there Twitter team are great at answering questions.

EssexExile

They have a habit of wanting to change my DDs too much too often but I can always talk them out of it. I have it set up so they email me when new tariffs come out.

Overall they're fine.

redboy1

Thanks folks, seems pretty decent then. I'll have to start the switching process. £100 better off in my wallet with cash back.

Former_E.ON_Company_Representative:_Malc

Hi All

Just noticed this thread and all the positive comments. Thanks for these, they're really appreciated. I'll let Helena and Amy know too. Will brighten up their days.

Malc