Bank Charges Claim Advise Needed.

Aquamania

Dougle2001 wrote: »

Ok guys I've procrastinated on this.

I'm going to write to the bank, sending a copy of my letter and a copy of the recorded delivery and signature.

How should I go about the letter? As a complaint? Should I mention that I intend to get in contact with the FOS? Or am I better asking the bank what is going on?

And it sounds like you still are

Good luck!

Dougle2001

Moneyineptitude wrote: »

Since it's a complaint about Bank charges (which FOS have no ability to force the Bank to pay), I'd just suggest that the Bank act a little less tardily in considering your complaint.

Can't you get in touch by telephone in the first instance? A letter is likely to take even more time..

I intend to write a letter to the bank, that way I will include a copy of my Royal Mail receipt and a copy of the tracking receipt with signature (I'm hoping that will show that I have at least recorded my actions)

Aquamania wrote: »

And it sounds like you still are

Good luck!

Yes it seems so lol!

[Deleted User]

Dougle2001 wrote: »

I intend to write

I really don't understand why you haven't already simply telephoned the Bank and asked them about this. Having documentary proof of having sent a letter of complaint won't help you if the Bank have simply rejected that complaint..