STOP 0x0000007E error

rajakumar

When I switched my laptop today morning it came up with a blue screen showing an error

STOP 0x0000007E (…,…,…,…)

I tried switching off and starting in the safe mode then also I’m getting the same error.
I'm running win XP prof.

Can anyone please guide how to sort this problem?

Thanks in advance

Creditcardkid

http://support.microsoft.com/kb/330182

This should help you out

koksrob

some ideas
can you go back to a previous restore point.?
can you boot off windows cd and then run diskchk?

try unplugging hardware incase one is causing an error

maybe installing windows over the top.


does it give more info in the error message?

rajakumar

Here are the answers to your queries

can you go back to a previous restore point.?
No I tried this not working getting the same error message

can you boot off windows cd and then run diskchk?
I just have win XP reinstallation CD with me.Can you please explain me how I boot and run diskchk

try unplugging hardware incase one is causing an error
no hardwares are attached

maybe installing windows over the top.
Do you mean using reinstallation install the OS again. In that case will i lose my data in the C drive?

does it give more info in the error message?
check to be sure adequate disk space.If driver is identified in the stop message,disable the driver or check with the manufacturer for driver updates.Try changing video adapters.

Check with your hardware vendors for any BIOS updates.Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable compenents,restart your computer,press F8....

Technical information:
***STOP : 0X0000007E (0X00000005,0X805C607B,0XF79F51E8,0XF79F4EE4)

The above is the exact error i'm getting. any help would be greatly appreciated.

Thanks

skiddy2k

rajakumar wrote: »

can you boot off windows cd and then run diskchk?
I just have win XP reinstallation CD with me.Can you please explain me how I boot and run diskchk

To run chkdsk...
1) Insert WinXP CD
2) Click "R" when prompted to (so you can go into recovery console)
3) Type in Chkdsk c: /f /r
4) Once completed, type in exit and remove Windows CD.

(You do not need the origional WinXP instalation CD... any will do)

rajakumar wrote: »

try unplugging hardware incase one is causing an error
no hardwares are attached

Refering hardware such as RAM modules (have to open up PC to remove these)... try to turn off PC, and remove both of them (or however-many you have and try to startup). Remember which way they slotted in... which one went in which slot (to prevent yourself from making the problem more complicated)

rajakumar

Ran 'chkdsk' no errors. Ran win xp repair and install. This alos didn't work.

Can anyone please suggest me what else can be done to fix the problme?

Chippy_Minton

rajakumar wrote: »

Technical information:
***STOP : 0X0000007E (0X00000005,0X805C607B,0XF79F51E8,0XF79F4EE4)

What's the make and model of this laptop?

It could be a memory problem. If it has a built-in diagnostic tool, run that to check memory. Otherwise download Memtest86+ Pre-Compiled Bootable ISO (.zip), burn to CD-R (using Burn Image feature of your CD burner software) and boot from the CD and let it run through the tests.

rajakumar

My laptop is DELL Inspiron 6000

I ran the system memory test using diagnostic tool. It reported no errors.
I also run the extended test using the tool, it didn't report any errors.

Not getting any clues where the error is

barjam_2

did you get any further foward with your problem as my pc has just died on me and it sounds exactly the same as your error :mad: