Suspended pending disciplinary hearing

wiogs

ohreally wrote: »

The duty is placed on employers to provide an appropriate break.

Can you link to the duty you are referring to?

It is a legal requirement that a break is an entitlement so perhaps in this case the OP is being given a break but refusing to take it?

Not that it has any bearing necessarily on the matter at hand.

SW78

if i went and took a 20 minute break the phone would just ring and ring, and then i'd lose orders. I feel like i have a duty to the customers, which is silly i know

wiogs

SW78 wrote: »

if i went and took a 20 minute break the phone would just ring and ring, and then i'd lose orders. I feel like i have a duty to the customers, which is silly i know

Correct it is.

Takeaway_Addict

mrcow wrote: »

If telling someone to f off was a sackable offence, there would be no left at my last place of work!

Of course it can be, aggressive and abusive language should not be tolerated.

OP, apologise but your excuses for being stressed are another issue that you need to raise seperately. You are entitled to breaks so start taking them.

Your private life is of no issue to your employers.

Takeaway_Addict

SW78 wrote: »

if i went and took a 20 minute break the phone would just ring and ring, and then i'd lose orders. I feel like i have a duty to the customers, which is silly i know

Well, I guess they're coping with you being suspended for days...sure 20 minutes won't make that much of a difference

gardner1

SW78 wrote: »

if i went and took a 20 minute break the phone would just ring and ring, and then i'd lose orders. I feel like i have a duty to the customers, which is silly i know

well first off your entitled to breaks during the day away from your workstation....and if the phone rings.....tough 5h1t because you should be having a coffee/cig break or just getting a breath of fresh air


In places I have worked in the past someone like you would be looked upon as either a brown noser or a soft touch




as regards your suspension have got a union rep to speak to

SW78

they put me in a new site as a sales manager but im working the phones by myself. they didnt put into place a procedure for cover which i should have raised the issue. I was transferred over from another depot


there is no union rep or anything like that

wiogs

SW78 wrote: »

they put me in a new site as a sales manager but im working the phones by myself. they didnt put into place a procedure for cover which i should have raised the issue. I was transferred over from another depot


there is no union rep or anything like that

Not an issue as it is legislation that covers breaks not a bargaining agreement with a union.

Does the company have an HR department.

gardner1

SW78 wrote: »

they put me in a new site as a sales manager but im working the phones by myself. they didnt put into place a procedure for cover which i should have raised the issue. I was transferred over from another depot


there is no union rep or anything like that

so find a staff member and train them to answer phone when your on breaks
are you in a union, if yes then contact union head office

hcb42

Grovel first....with no "sorry...but...." Show genuine remorse and state it will never happen again.

Once you keep your job, take proper breaks. Leave the office so you cannot be distracted by the phone, walk into town, sit in the car but be out of reach.

doesnt the phone have voicemail?

Gardner1 - a lot of people do not take lunch breaks and work ten hours a day - I know a whole industry that operates like that unfortunately!