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Ticketweb - charging for printing your own tickets
kayej
Posts: 28 Forumite
does anyone know if this is actually legal? So you buy tickets which include a £3.12 fee and then you have to print your tickets which they also charge £1.85 for.
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Comments
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Why wouldn't it be legal?0
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I've seen this in the USA, a convenience charge they call it. Typically you get a say a $3 discount for buying on line then a $1 fee for the convenience of using your own paper and ink. ATMs are the same. There is no "fee" on ATMs but there is a convenience charge for using a different bank.
BTW in UK they couldn't get away with that. ASA would object to a site claiming no fees but then adding a "convenience" charge and claiming that isn't a fee. Of course you're being caught twice. In USA they just think they are being clever and ripping people off so they don't notice.0 -
you obviously dont get out much OP0
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What happens if you don't print the ticket out?Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring0
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