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British Gas - final bill

I wonder if anyone else has had a similar experience, and what did they do?

British Gas have sent me a letter saying they didn't take my last direct debit from a house I vacated in March 2013. Further on in the letter it says this was due to a glitch in their system, hence no reminders.

is it worth querying this?

Comments

  • Cardew
    Cardew Posts: 29,048 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    There are a load of posts on MSE(on several threads) about this situation - all about that period.


    They are allowed to claim for up to 6 years for a genuine debt. However it would be worth looking at the threads to see if anyone has managed to get any goodwill reduction.
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