Restoring Factory Settings

NiftyDigits

If you have completed the above; download and save this file.
Once saved, un-zip the contents. There will then be be three files within a folder.
Drag the three files(not the folder) on to the newly created Bootable USB drive.

Let me know when that is done.

hxm

yeah, done that

NiftyDigits

Ok, now you are going to plug the USB drive into the DELL and to boot on to it.
Instructions here
Once you have booted on to it and you get to Command Prompt(blinking cursor), type:flash and then hit the ENTER key. Let it's do it thing and when complete, reboot.

Let me know when that is done.

hxm

I feel really stupid now because I've been doing all this on the DELL PC!

Will I have to start all over again on another computer?

NiftyDigits

hxm wrote: »

I feel really stupid now because I've been doing all this on the DELL PC!

Will I have to start all over again on another computer?

No, that's fine.

Just reboot and choose to boot from the USB flash drive as per the instructions.

hxm

phew! Thanks. Going to try it right now

hxm

I'm back! What's next?

NiftyDigits

Next we check that all went to plan.... to Private Messages.

hxm

I've no idea what you are doing, but many thanks for your help so far. Unfortunately, I'm going to have to put this on hold, but will reply to your PM as soon as I can, hopefully tomorrow!

NiftyDigits

Hokey Doke.
You have just updated your machine. Now you just need a standard DELL Windows 7 re-installation disc for £4.99 in order to install Windows 7 to your machine.



Though no need to buy one if someone is willing to share their genuine image with you.