IAS and POPLA - What's the difference?

Coliboo

I have appealed to IAS and did not receive a reply. Following a letter from Gladstones, I recontacted them and they have told me that my appeal has not been upheld (surprise surprise!)

I've read lots of the posts on here but none of them seem to cover my situation. It was more than 4 weeks until I received the first demand for payment from Park With Ease and by that time even I had cleaned out my car and have no 'evidence' that I have paid. This seems to me to be an unreasonable period to expect someone to have kept their tickets for (they claim they sent me an earlier letter but I never received one - even the second letter was badly photocopied lopsidedly onto cheap paper and at first I thought it was a scam). Sadly not!

I have not been able to see their so-called proof of my not paying and I absolutely know 100% that I did pay and, indeed, paid for a longer period than I stayed as my dog was being naughty so I left earlier than planned.

I am very stressed by this (particularly as I have broken my ankle and there is no email address by which to contact Gladstones) so I am having to put things into the post every time.

Can you recommend what I should say? I am tempted to go to court but could end up paying nearly £300 according to the letter I have received this week from Gladstones compared to £100 if I pay now.

How could I have challenged it four weeks after it allegedly happened?

At my wits end. Please help.

waamo

Personally I would ignore their threats. So far Park with Ease have never taken anybody to court.

bazster

The first thing to do is to start your own thread instead of hijacking someone else's thread. And the first things you will be asked when you do that are: what car park was this, and how did you pay? (as far as I know Park With Ease doesn't operate pay-and-display car parks).

stewart_birch

Hi All

I need some advice as have had 2 parking notices, within a week of one another.

- The 1st I have appealed through POPLA as was given a reference for this and advised this was the thing to do if my initial appeal was rejected by operator.
- The 2nd, they haven't given me the option of appealing through POPLA. ie no reference to POPLA on the operator's appeal rejection letter.

My understanding from these useful forum threads, is that we as consumers, have more chance of a fair appeal by POPLA.

Can anyone advise why they haven't offered the chance to appeal through POPLA with the 2nd notice?

Is this correct legal practice? - Thanks in anticipation for any advice or help.

Kind Regards

Stewart

(ps: the operator is UK Car Park Management Ltd -
- The 1st response is hallmarked with BPA and Safe Contractor Approved Logos
- The 2nd response is hallmarked with IPC / BPA and IAS logos)

Guys_Dad

The same reason as if you had a Ford and did a warranty claim through Ford. Then you bought a Fiat and tried to claim a warranty issue through Ford.

catfunt

stewart_birch wrote: »

Hi All

I need some advice as have had 2 parking notices, within a week of one another.

- The 1st I have appealed through POPLA as was given a reference for this and advised this was the thing to do if my initial appeal was rejected by operator.
- The 2nd, they haven't given me the option of appealing through POPLA. ie no reference to POPLA on the operator's appeal rejection letter.

My understanding from these useful forum threads, is that we as consumers, have more chance of a fair appeal by POPLA.

Can anyone advise why they haven't offered the chance to appeal through POPLA with the 2nd notice?

Is this correct legal practice? - Thanks in anticipation for any advice or help.

Kind Regards

Stewart

(ps: the operator is UK Car Park Management Ltd -
- The 1st response is hallmarked with BPA and Safe Contractor Approved Logos
- The 2nd response is hallmarked with IPC / BPA and IAS logos)

You also need to:

1. Read the NEWBIES thread at the top of this forum
2. Start your own thread so that you get the right advice and not risk it getting mixed up with another case.

beamerguy

Coupon-mad wrote: »

Everyone should be complaining to the DVLA about this ATA and their not transparent, unfair IAS.

Coupon-mad is right, the DVLA MUST get involved

WHY ?
The IPC (Gladstones solicitors) set this up in competition to the BPA.
Clearly they saw a HUGE CASH COW.
They then set up there own appeals service, the IAS and started to attract PPC's because they offered lower subscription fees plus ..... and this is the big issue .... the percentage of successful appeals to IAS is so low that the PPC's had a clear benefit to join them.

So, your appeal is rejected and if you do more. you start to get threats from debt collectors and solicitors and this all revolves around Gladstones who set up the IPC in the first place.

I do hope that everyone can see the sham that is operating here.
Yes the DVLA must be told as by giving members of IPC access to your details they open you up to abuse from this sham.

The money making parking cowboys moving from POPLA to IPC see this a licence to print money.

Why are they moving from the BPA ?
As we all know, the appeals service is POPLA and as Coupon-mad will tell you, this appeals service is nearly 50% successful.

50% SUCCESSFUL
This means that 50% of the tickets issued by PPC's are WRONG.

Therefore, if you were a PPC, it makes money sense to move to another appeals service that is one sided in favour of the PPC

The IPC relies on the ignorance of people with regards to their rights and cannot see a sham if it hit them in their face.

This in a nutshell is unfair trading and yes, the DVLA must investigate this URGENTLY and block access to PPC's who belong to the IPC, INCEST is not legal, especially when it comes to companies and in particular ... solicitors

This why we are asking government to set up a REAL independent
regulator. They already have one covering Council tickets etc but this does not apply to Private Parking Companies.

The Traffic Penalty Tribunal is A REAL, honest, fair and 100% independent. They can be trusted to give an unbiased decision
and that is something we do not have in the Private Parking industry.

If I receive a parking ticket from a member of IPC, it will be rejected on numerous reasons, the main being their appeals service is not properly regulated and as such is not in the interests of the general public. Something that continues to court to expose this dodgy system.

Forget the Beavis case, that one is dead in the water but .... the sheer greed of the Private parking industry will be their downfall.

I must admit though, I am amazed that a firm of solicitors who in the past appear to be user friendly. have stooped so low to get involved with rip off merchants

yotmon

in_john_lennons_name wrote: »

Hi guys,

They have told me to apply online to the IAS (Independent Appeals Service) at theias.org

However, everything I have read on this website refers to POPLA.

My query is simple - could anyone please tell me what's the difference between the two?

Thanks for the help!

Chalk and cheese comes to mind...:p

yotmon

Dublindel wrote: »

POPLA is independent and in general follows law but not always. IAS is run by directors of Gladstone Solicitors who chase alleged parking debts, the IAS and Gladstone Solicitors both trade from Red Cow Yard in Knutsford.Make your own mind up

And so does the IPC, between them, they must save quite a bit on heating bills !

I recently made a complaint to the IPC about VCS and they signed their reply 'The IAS'. Obviously hadn't checked which hat he was wearing that day. You couldn't make it up !

beamerguy

Coliboo wrote: »

I have appealed to IAS and did not receive a reply. Following a letter from Gladstones, I recontacted them and they have told me that my appeal has not been upheld (surprise surprise!)

I've read lots of the posts on here but none of them seem to cover my situation. It was more than 4 weeks until I received the first demand for payment from Park With Ease and by that time even I had cleaned out my car and have no 'evidence' that I have paid. This seems to me to be an unreasonable period to expect someone to have kept their tickets for (they claim they sent me an earlier letter but I never received one - even the second letter was badly photocopied lopsidedly onto cheap paper and at first I thought it was a scam). Sadly not!

I have not been able to see their so-called proof of my not paying and I absolutely know 100% that I did pay and, indeed, paid for a longer period than I stayed as my dog was being naughty so I left earlier than planned.

I am very stressed by this (particularly as I have broken my ankle and there is no email address by which to contact Gladstones) so I am having to put things into the post every time.

Can you recommend what I should say? I am tempted to go to court but could end up paying nearly £300 according to the letter I have received this week from Gladstones compared to £100 if I pay now.

How could I have challenged it four weeks after it allegedly happened?

At my wits end. Please help.

Read on .... down this thread. Gladstones = IPS = IAS - a money making sham.
ISSUE YOUR COMPLAINT TO THE DVLA
IF YOU WISH, COMPLAIN TO THE OFT (Office of Fair Trading)

Understand that Gladstones are threatening you with £300 when the IAS never informed you it was rejected or for what reason

The PPC clearly have gone to Gladstones (ipc/ias) hence the letter from Gladstones. ITS NO WIN NO WIN in favour of the PPC and Gladstones. Maybe business for Gladstones is so bad that they resort to this bad business practice, solicitors do go bust as well

Complaining about a solicitor
http://www.lawsociety.org.uk/for-the-public/faqs/complaining-about-a-solicitor/

As you will see, you firstly need to complain to Gladstones and depending on the reply you can complain to the Legal Ombudsman

Write to Gladstones stating that you have been unfairly treated
considering that Gladstones, the IPC and IAS are one of the same.
Request a reason.
If they fail to reply, give you a satisfactory answer or ignore you, it's straight to the Legal Ombudsman

The legal system, the Law society is very protective about protecting it's validity and they will not want their profession being brought into disrepute
Send the letter using proof of posting. Whilst they review it and reply to you, as you have queried it the matter should be put on hold so they should not send you any theatening letters.
Keep copies of your letters and if they try to fob you off, do not give you a satisfactory answer, you can then use this in court and all the information you read here about Gladstones.
Judges do not take lightly to solicitors who act like this as it degrades the legal system
Whatever they reply, please post it here.