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Claiming deceased savings by next of kin from LA

A person who recently passed away, the local authority were holding their savings of excess of 5K. Person filled in a indemnity form and sent to local authority to claim back any money left over. The person has no estate or "will". The person was in a care home and the LA sorted out all payments as next of kin was till ill at the time to do it.

How does this work exactly?
Does next of kin have to swear on affidavid as they have never ever dealt with this before so they do not know the procedure. Is there costs involved in this?

Anyone who has been through this or knows details appreciated?

Thanks

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